Classy Wheeler Limited | Senior System Analyst

4 days ago

hong kong, Hong Kong SAR China Classy Wheeler Limited Full time

Senior System Analyst (Retail / O2O) - IC

Client Description

Renowned retail corporation in Hong Kong and regional

Job Description

Senior System Analyst

Candidates with less experience will be considered as System Analyst.

Responsibilities

  • Developing System and providing operation support in Retail Technology and Corporate Systems with a team of IT professionals in specific Business Unit.
  • Achieving project delivery, enhancement, and operation support in Retek, Warehouse, Finance, BI, CRM, and Retail Technology Corporate Systems.
  • Developing technical specifications according to the requirements. Reviewing impact on technical and functional side for integration with different systems.
  • Analyzing business operations and the business's computer systems and determining which software applications could improve efficiency.
  • Monitoring the roll-out of new software applications to ensure there are no problems.
  • Troubleshooting and resolving any problems with business application software.
  • Training employees on the use of any new software applications and maintaining a good work atmosphere.
  • Maintaining up-to-date knowledge of the latest software developments.
  • Focusing on the successful achievement of time, quality, and cost in order to deliver solutions to the business.
  • Capturing and prioritizing the risks and issues that arise during the project, driving resolution of the issues and mitigation of the risks.
  • Managing quality assurance workforces to conduct various technical testing (e.g., system test, integration test, performance test, etc.) and assisting User Acceptance Test for all Technology projects.

System Analyst

Responsibilities

  • Providing technology support to Business Unit and enabling business initiatives and connecting all the user departments to go through the journey in Digital Transformation.
  • Working with business users to understand and translate business requirements into business and technical specifications.
  • Collaborating with Group Core System Team in system design, business operations, and other relevant user departments in operation flow, data flow, training, and control processes.
  • Creating and executing test plans required for the new functionalities.
  • Developing the deployment plan and rolling out systems to stores.
  • Providing guidance and resolution on a wide range of technical and non-technical customer issues covering all the applications running in the backend.
  • Standing by on 2nd tier Store System Support (On Shift Basis).

Job Requirements

Senior System Analyst

Requirements

  • University (or college) graduate in Information Technology, Computer Science, or relevant discipline.
  • Strong experience in IT field including application design and development, implementation, and post-implementation support particularly in the retail industry. Strong technical candidates without retail experience will also be considered.
  • Work experience on large scale ERP, Retail or Supply Chain system, easy to admire operational requirements.
  • Knowledge of Oracle DB and related products and ecommerce platform.
  • Strong interpersonal skills with the ability to work in a team and independently.
  • Good communication in English and Cantonese both written and spoken with spoken Mandarin will be an advantage.

System Analyst

Requirements

  • Great passion in Smart Retail Trend, self-motivated, and enjoy taking new challenges, enjoy teamwork.
  • University (or college) graduate in Information Technology, Computer Science Engineering, or relevant.
  • 3 to 4 years in rollout and support ERP system preferable in warehouse management system, inventory management system, or logistic system.
  • Solid experience in project implementation.
  • Previous experience in FMCG sector is preferable.
  • Technical knowledge and experience in Oracle technology set, Oracle Database, PL/SQL, Python, C#, Microsoft.NET, MS SQL, Windows Server, Windows Command Scripts.
  • Strong interpersonal skills, analytical mind, and troubleshooting skills. Can work in a team and independently.
  • Good communication in English and Cantonese, both written and spoken with spoken Mandarin will be an advantage.
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