WeLab Bank

About WeLab WeLab, a leading pan-Asian fintech platform, operates two digital banks (WeLab Bank and Bank Saqqu) as well as multiple online financial services in Hong Kong, Mainland China, and Indonesia, with over 70 million users and over 700 enterprise customers. WeLab uses technology to help users access credit, save money, and enjoy their financial journey. At WeLab, we focus on empowering people and delivering real impact. We offer a flat and agile organization where you can contribute to meaningful change and have an amazing experience. We are looking for intellectually curious, open-minded, and hardworking individuals who are passionate about making financial services enjoyable. About You You're a go-getter with the ability to thrive in a fast-paced, agile environment You enjoy purpose-led and meaningful work You have a strong thirst for knowledge and are driven to find solutions that don’t exist yet You are comfortable with ambiguity and highly resourceful You strive to deliver high-quality work with integrity and values No task is off limits for you You are humble and prioritize the team’s success, helping those around you You don’t shy away from challenges and can bounce back from setbacks What you’ll do and what success looks like in this role Develop and execute WeLab Bank’s digital experience strategy with a focus on innovation, data-driven decision making, and customer-centricity Identify customer unmet needs and develop unique value propositions through market research, user feedback, product performance data, and data analysis to inform product development ideate, define, and prioritize digital experience features and enhancements to delight customers, drive conversion and retention Collaborate with cross-functional teams (engineering, design, BI, compliance, product) and senior stakeholders to ensure successful product delivery within timelines and resources while adhering to compliance guidelines Conduct competitive analysis and industry research to inform digital strategy and differentiate us from competitors Use data-driven insights to measure product performance, identify areas for improvement, and make data-informed decisions with compliance considerations What Is Required And What We’re Looking For A university degree or above in a relevant field Minimum of 5 years of experience in digital product management, preferably in digital banking or FinTech Proven track record of delivering innovative and customer-centric digital products Strong analytical skills and ability to leverage data to drive product decisions Excellent communication and collaboration skills for cross-functional teamwork Strong leadership and ability to influence and inspire teams Experience in agile product development and fast-paced environments Knowledge of digital channels, technologies, and trends in banking, with understanding of compliance requirements Strategic mindset with the ability to think long-term while executing short-term goals Passion for innovation and creating exceptional user experiences Self-motivated with a proactive and results-oriented approach Perks And Benefits Learning and development stipend to encourage ongoing learning Wellness programs and happiness initiatives, with flexible time off Open work environment with opportunities for collaboration and social activities Comprehensive accommodations to support work-life balance WeLab’s Awards & Recognitions Asia Banking Finance Retail Banking Awards: Virtual Bank of the Year - Hong Kong CNBC Disruptor 50: the only Hong Kong-based company on the list Financial Times Asia-Pacific High-Growth Companies: #2 in ranking The Chinese University of Hong Kong Corporate Innovation Index: #1 in ranking We offer a competitive salary package. If you are interested in joining this exciting team, please apply with your resume via the Apply button below. All information provided by applicants will be used for recruitment purposes only. Information of unsuccessful applicants will be destroyed within 24 months of receipt. #J-18808-Ljbffr