Head of Fraud

5 days ago


Hong Kong Island, Hong Kong SAR China Links International Full time

Responsibilities Lead revenue growth by managing the APAC pipeline for Fraud and ID Solutions, collaborating closely with sales teams to increase win rates and overall profitability. Define pricing strategies, build revenue/cost models, ensure strong ROI, and maintain full compliance with financial policies. Develop sales enablement tools, training programs, and materials to boost team effectiveness and support strategic account planning. Shape the long-term product family roadmap in close partnership with Global Fraud Solutions leadership. Perform ongoing market analysis and competitive intelligence to uncover new opportunities and refine portfolio strategy. Monitor KPIs, customer feedback, and emerging trends to quickly spot product gaps and drive continuous improvement. Act as the go-to subject matter expert in fraud, risk, AML/KYC, digital onboarding, and decision-flow solutions; lead client conversations and support adoption success. Deliver client training sessions, webinars, and speak at industry events while nurturing strong partner relationships to capture valuable market insights. Evaluate potential acquisitions, strategic partnerships, and alliances, delivering clear recommendations to senior leadership. Prioritize the product pipeline by aligning initiatives with company strategy, incorporating Voice of the Customer (VOC) insights, and guiding go-to-market decisions. Requirements Bachelor's degree or higher in Computer Science, Engineering, Statistics, or a related field. Minimum 10 years in Product Management or Business Analysis within banking or fintech, including at least 5 years in senior leadership positions. Proven track record of accelerating business growth through large-scale transformation programs. Highly client-oriented with strong presentation and communication skills; prior experience as a presales consultant or solution architect is a strong plus. Deep domain knowledge in Fraud & ID management, AML, KYC/KYB, Digital Onboarding, decision engines, eKYC, RPA, blockchain, and modern web/mobile technologies. Solid grasp of industry trends and operational workflows, with the ability to translate them into efficient designs, evaluate project viability from a business lens, and clearly articulate requirements to engineering teams. Experience with SME digital onboarding or SME lending solutions is a significant advantage. Proactive, innovative mindset with high ownership, comfort in ambiguous environments, and excellent multitasking capabilities. Exceptional verbal and written communication skills, including the ability to influence stakeholders at all levels. Travel multiple times per year as needed. #J-18808-Ljbffr


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