Technical / Case Support Supervisor [$30, 420 \ 9 Months \ Govt. \ Chai Wan]

3 days ago


Hong Kong Island, Hong Kong SAR China Nova Management Consultants (Asia) Limited Full time

Case & Technical Support Supervisor ($30, 420 \ 9 Months \ Govt. \ Chai Wan) To ensure proper vetting of applications for Registration Certification (RC) / Kindergarten Admission Pass (AP) for Kindergarten Admission under the Kindergarten Education Scheme; To handle extension cases of Registration Certification / Kindergarten Admission Pass; To perform test scenarios and test cases based on business requirement, function requirement specification and test plan; To execute all levels of testing (System, Integration and Regression); To assist in liaising with IT Division of the need of user e.g. for UAT test; To execute tests on analyzing test results and preparing testing reports; To provide technical support in office; To perform any other duties as required by senior officers; May be required to work irregular hours due to the operation needs; and May be required to undertake outdoor/overtime duties. Requirements : Obtain Level 2/ Grade E or above in five subjects in HKDSEE / HKCEE including Mathematics, Chinese and English (Syl. B) or equivalent; Good command of both oral and written English and Chinese; At least 5 years of full-time working experiences, with 2 years of solid experience in IT/technical application testing and support; Experience in performing test scenarios and test cases of large scale application is an advantage; Being skillful in word processing and operation of computer software; Experience in government / public sectors preferred; and Be responsible, self-motivated with good communication skills and logical thinking. 44 hours per week (including meal breaks) Your application will include the following questions: Which of the following statements best describes your right to work in Hong Kong? What's your expected monthly basic salary? How many years' experience do you have as a Support Supervisor? How many years' experience do you have in an information technology (IT) support role? #J-18808-Ljbffr


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