Customer Service Representative 客戶服務員

6 days ago

Hong Kong Island, Hong Kong SAR China Polywin Computer Limited Full time

We are a Fin-tech firm in Causeway Bay. We are looking for Customer Service Executive to support the daily operations of the FX Academy that offers algorithm trading courses. Responsibilities Serve as the first point of contact for clients seeking certification course and testing services Maintain class schedules, coordinate with instructors, and prepare training materials Support onboarding of new students and manage attendance records Organize workshops, seminars, and certification events Provide administrative support for course evaluations and feedback collection Schedule appointments, confirm bookings, and manage walk-in inquiries Coordinate with internal departments Prepare documentation and ensure clients receive results promptly Requirements 2+ years of experience in client service plus administration Strong interpersonal and communication skills—both written and verbal Highly organized with attention to detail and ability to multitask Proficient in MS Office Experience in education or finance is a plus Your application will include the following questions: Which of the following statements best describes your right to work in Hong Kong? #J-18808-Ljbffr

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