Customer Service Specialist
5 days ago
公司概況 這是一家總部位於美國的全球領先金融服務公司,業務遍及超過15個國家,並在過去40多年持續推動金融行業創新。公司以先進技術和對客戶成功的承諾而聞名,提供涵蓋股票、期權、期貨、外匯、債券及共同基金等多元資產類別的全面電子交易解決方案。 公司服務範圍覆蓋全球200多個國家和地區,客戶群包括個人投資者及機構客戶,如財務顧問、對沖基金及介紹經紀商。憑藉具競爭力的定價、全球市場接入及尖端交易平台,公司致力於協助客戶優化投資策略。公司在網上券商服務領域屢獲業界專家認可,並提供充滿活力及多元文化的工作環境,讓科技與金融交匯,創造有意義的職業機會。 職位描述與職責 此職位屬於客戶服務團隊,負責與全球多元化客戶群互動,包括零售投資者、顧問及經紀商。團隊專注於透過高效及優質服務建立長期合作關係,同時支持公司以科技驅動及自助服務為核心的業務模式。 主要職責包括: 透過電郵、即時聊天及電話回應客戶查詢 熟悉專有交易平台及管理工具,為客戶提供有效指導 協助客戶理解完整交易流程,包括資金操作、持倉轉移、公司行動、保證金計算及帳戶對賬 資格與技能 對股票、期權、期貨及外匯等金融產品有扎實理解 具備強大的分析及批判思維能力,並保持積極主動 能在快節奏及高壓環境中獨立工作 優秀的中英文書面及口頭溝通能力 要求: 學士學位 具2-3年客戶服務或金融服務經驗(優秀應屆畢業生亦可考慮) 優先持有HKSI第1、2或3類牌照/ SFC 1, 2 或願意入職後短期內取得 熟練使用Microsoft Word及Excel;熟悉Bloomberg、UNIX或具基本編程能力者更佳 有客戶服務、中後台運營、合規、電子交易或基金管理經驗者優先 如果您對此職位感興趣,請點擊「立即申請」並提交最新的履歷,或立即致電與我們聯絡。 如果這個職位並非完全符合您的期望,但您正在尋找新的工作機會,歡迎與我們聯繫,進行一次保密的職涯討論。
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Customer Services Specialist
2 days ago
Hong Kong Island, Hong Kong SAR China ioTech Solutions Full timeCustomer Services Specialist - Investment Advisory Job Description: Customer Services Specialist - Investment Advisory My client a leading bank isseeking an experienced Customer Services Specialist to help provide investment advice to their everyday customers. The ideal candidate will hold a valid Hong Kong Securities &Investment Institute Ilicense, and will...
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Customer Services Specialist
4 days ago
Hong Kong Island, Hong Kong SAR China IO Tech Solutions Limited Full timeCustomer Services Specialist - Investment Advisory My client a leading bank is seeking an experienced Customer Services Specialist to help provide investment advice to their everyday customers. The ideal candidate will hold a valid Hong Kong Securities & Investment Institute license, and will be responsible for providing financial guidance to clients over...
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Customer Service BI Specialist
1 week ago
Hong Kong Island, Hong Kong SAR China Binance Full timeCustomer Service BI Specialist (Chinese Speaker) Join to apply for the Customer Service BI Specialist (Chinese Speaker) role at Binance . 1 day ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Responsibilities Collect, organize, and analyze user data from the customer service department and other related...
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Customer Service Officer, INV Specialist
1 week ago
Hong Kong Island, Hong Kong SAR China Standard Chartered Full timeCustomer Service Officer, INV Specialist 1 day ago Be among the first 25 applicants About Mox Bank Mox is built by and for the ones who aspire to live life to the fullest – we call them Generation Mox! The name Mox reflects the endless opportunities we can create: Mobile eXperience; Money eXperience; Money X (multiplier), eXponential growth,...
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Cyber Security Operations Specialist
4 days ago
Hong Kong Island, Hong Kong SAR China Cyber Security Operations Specialist Full timeMox is built by and for the ones who aspire to live life to the fullest – we call them Generation Mox! The name Mox reflects the endless opportunities we can create. Why Mox Everything at Mox – from our products, features, to rewards – is designed based on customer research, tailor made for your needs. We care about what customers care about,...
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General insurance
4 days ago
Hong Kong Island, Hong Kong SAR China PURSUIT CONSULTANCY LIMITED Full timeGeneral insurance - Customer Services Specialist (AM grade 40-45K) - Oversee and guide daily customer service operations, ensuring team members deliver consistent and high-quality support. - Serve as a subject matter expert, providing hands‑on assistance to both internal teams and external customers. - Establish team priorities to drive timely task...
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Customer Service Specialist
1 week ago
Hong Kong, Hong Kong SAR China Bloomberg Full time2026 Bloomberg Customer Support Representative (Korean Speaker) - Hong Kong Location Hong Kong Business Area Technology Support Ref # 10046013 Description & Requirements The Company: Bloomberg ignites the power of information and technology to bring clarity to a sophisticated world. A global financial information and news leader that provides influential...
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Customer Service Specialist
1 day ago
Hong Kong, Hong Kong SAR China Bloomberg Full time2026 Bloomberg Customer Support Representative (Mandarin Speaker) - Hong Kong Location Hong Kong Business Area Technology Support Ref # 10046014 Description & Requirements The Company: Bloomberg ignites the power of information and technology to bring clarity to a sophisticated world. A global financial information and news leader that provides influential...
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Customer Service Representative
4 days ago
Hong Kong Island, Hong Kong SAR China Sprout In Motion Full timeSprout In Motion uses a multi-disciplinary approach to help children and adolescents overcome learning, emotional, and behavioral challenges. We empower families with the knowledge and skills to meet the challenges of raising a child with special needs. Our team includes highly qualified clinical and educational psychologists, counselors, speech therapists,...
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Customer Service BI Specialist
1 week ago
Hong Kong Island, Hong Kong SAR China Binance Full timeA leading cryptocurrency exchange in Hong Kong is looking for a Customer Service BI Specialist (Chinese Speaker). The role involves analyzing user data, developing dashboards, and providing insights to improve operations. Candidates should have 3-5 years of experience and a strong background in data analysis tools like SQL and Python. Excellent communication...