Operations Onboarding Trainer

Introduction Join us at AIT, where we believe every day presents an opportunity to make a global impactWe’re problem solvers, driven by our curiosity and creativity, in endless pursuit of solutions for our customers. Together, we champion the strength of our global teams. And, as trusted advisors, we go above and beyond, working together in a supportive and collaborative environment to ensure customer satisfaction.Through the company's continued growth, we challenge ourselves to be better, continuously learning and growing in our dynamic environment. Helping others is at the core of our culture, join us in finding fulfillment by giving back to our local communities as the united team that is AIT. Find out what our people deliver.® means when you come move the world with usHear directly from our teammates at AIT Worldwide Logistics and make us the next stop on your career journey. Overview We are seeking an Operations Onboarding Trainer that will assist in the development, and facilitation of our Operations Onboarding Training Program. This new program will be a blend of Live, Instructor-led courses with supplemental e-learning content offered to all operational teammates (Air, Ocean, Domestic) hired within Asia. This is a new role reporting directly to the Training Program Manager. The ideal candidate would have experience in both Air and Ocean Freight Forwarding and be bilingual (Fluent in English and Chinese). Responsibilities Maintain proficient knowledge of AIT Operational Processes across all Products. Partner with key stakeholders to identify training gaps specific to Asia and customize Training Content, Activities and Curriculum for local needs. Facilitate the Live, Virtual Instructor Led courses on a consistent and regular schedule each week (approx. 20 hours per week). Act as mentor to participants in each training program, ensuring their success not only during the program but in the days/weeks/months afterwards. Constant Focus on continuous improvement: researching best practices, learning & development tools & methods, creative interactive activity ideas etc... Suggest adjustments to improve. Manage and report on virtual trainings in LMS which supplement the live instructor led trainings. Provide feedback and suggestions to hiring managers for the continued teammate onboarding and development of their new teammate. This role will assist in assessing, communicating, and coordinating the new hire onboarding experience. Monitor and evaluate effectiveness of the Operational Onboarding Training Program through feedback and evaluation to continuously improve learning experience. Cultivate and maintain relationships with teammates, subject matter experts and leaders across the organization. Assist Training Team with other AIT Training Initiatives, as needed. Qualifications Education High School Diploma Required Experience Five (5) or more years International Freight Forwarding experience (Air and Ocean required) High Proficiency in CargoWise, CCO Certification or higher preferred Knowledge, Skills, and Abilities Fluent in English and Chinese (other languages a plus) Experience training new employees a plus Strong written and verbal communication skills; comfortable with speaking in front of a large group of people Can drive understanding (i.e. using visual aids, able to recognize when a group or individual is lost and needs more attention Ability to effectively describe complicated ideas to different audiences (with different learning styles) Patience working with new hires that all have different experience levels and learning abilities Proficient in Microsoft Office (Excel, Word, PowerPoint) and Outlook Analytical & Process minded, able to break down complex concepts into easily digestible steps Deadline focused, organized and able to prioritize multiple projects Exceptional attendance record Demonstrates a positive “can do” demeanor and has fun and gains energy from working with others. What AIT Can Offer You In addition to your base compensation, you may be eligible for a bonus based on achievement of business and/or individual performance metrics (dependent on position). Benefits offered include Medical, Employee Support, Paid Parental Leave, In addition, teammates may be eligible for up to 18 days of vacation 6 sick days, 5 volunteer hours annually. About AIT Worldwide AIT Worldwide Logistics is a global freight forwarder that helps companies grow by expanding access to markets all over the world where they can sell and/or procure their raw materials, components and finished goods. For more than 40 years, the Chicago-based supply chain solutions leader has relied on a consultative approach to build a global network and trusted partnerships in nearly every industry, including aerospace, automotive, consumer retail, energy, food, government, high-tech, industrial, life sciences and marine. Backed by scalable, user-friendly technology, AIT’s flexible business model customizes door-to-door deliveries via sea, air, ground and rail—on time and on budget. With expert teammates staffing more than 150 worldwide locations in Asia, Europe and North America, AIT’s full-service options also include customs clearance, warehouse management and white glove services. #J-18808-Ljbffr