F&B Reservation Officer
2 days ago
Add expected salary to your profile for insights The Henderson Hospitality Limited is the dedicated hospitality operator behind the dining, bar, and event venues within The Henderson , one of Hong Kong’s most iconic new landmarks designed by world renowned Zaha Hadid Architects. Our portfolio includes Akira Back , presenting innovative contemporary Japanese cuisine; Hana no Kumo , showcasing the quintessential of Japanese kappou (cut and cook) cuisine; Peridot at Summit 38 , Asia’s hottest bar and dining sanctuary offering terroir-driven cocktails, fermentation-forward plant‑based haute cuisine; and Cloud 39 , a striking all‑glass rooftop ballroom and panoramic terrace designed for unforgettable weddings, elevated events and milestone moments. We are hiring F&B Reservation Officer at our prestigious Japanese Restaurant- Hana no Kumo Hana no Kumo celebrates the artistry of Japanese Kappou cuisine under the stewardship of Executive Chef Ogawa Masaru. With its Kyoto‑inspired interiors designed by the acclaimed global design studio HBA, Hana no Kumo evokes nostalgic memories of Kyoto, creating an outdoor dining experience that embodies the essence of seasonal elegance. The ceiling, adorned with delicate petal motifs and dynamic colour‑shifting lighting, reflects the enchanting moments of a flower's bloom. The ambience unfolds into a vibrant showcase of authentic Kappou flavours and craftsmanship, artfully re‑imagined by Chef Ogawa within a refined and intimate setting. Complementing this culinary mastery is an exquisite selection of sake, featuring Japan’s finest regional brews, award‑winning vintages, and innovative flavours that elevate each dish. About the Role Provide exceptional assistance by promptly responding to inquiries and managing dining reservations through various communication channels such as phone, email, and instant messaging. Collaborate closely with diverse teams to ensure guests receive accurate and timely information, thereby enhancing their overall experience. Operate telephone and food & beverage booking systems meticulously, adhering to the company standards and policies. Who We Are Looking For Diploma or above in Hospitality or a related field, demonstrating foundational knowledge in guest services. Minimum of 1 year of experience in guest services within the hospitality industry. Exceptional interpersonal and communication abilities enabling effective connections with guests and team members. Strong proficiency in English and Chinese; proficiency in Mandarin / Japanese is a valuable asset. Why Join Us At The Henderson Hospitality Limited, you will be part of a pioneering team shaping some of the city’s most exciting and refined dining experiences. We offer a dynamic environment, a culture of excellence, and the opportunity to create long‑lasting impact across a growing portfolio. Attractive salary, medical and dental insurance, duty meal, discretionary bonus and 5‑day work will be offered to successful candidates. Please apply with full resume and expected salary. To know more about The Henderson, please visit Personal data provided by job applicants will be used for recruitment purpose only. #J-18808-Ljbffr
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