Captain / Senior Concierge Ambassador 禮賓部長 / 高級禮賓大使 - Eaton, Hong Kong

4 days ago

Hong Kong Island, Hong Kong SAR China Langham Hotels International Ltd Full time

A wholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group (LHG) comprises a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Resorts, Eaton Workshop and Ying’nFlo. With over 40 hotels and residences in operation or development, LHG has a global footprint that extends across Asia, Europe, North America, Australasia and the Middle East. Eaton Workshop is more than a hotel. Here, hospitality is a means for community, creativity, and culture. Eaton HK, Eaton Workshop's hometown hotel in Hong Kong is a welcoming cultural hub for kindred spirits to convene, collaborate, and create. Located in the vibrant neighborhood of Jordan and inspired by Wong Kar Wai’s 1990s Hong Kong films, Eaton Hong Kong is a dynamic and inclusive cultural hub and sanctuary for hotel guests and Hong Kongers interested in art and culture, music, community, food and beverage, and more. Job Responsibilities Be the positive initial and final contact with guests, whilst ensuring the concierge is kept running efficiently at all times Handle guest luggage, transportation and packages within the hotel area Answer enquiries and provide general information to guests with friendliness and professionalism Perform ad‑hoc duties as assigned by superior or Hotel Management Knowledge & Expertise Able to communicate in English, Cantonese and Mandarin Excellent communication and interpersonal skills, customer oriented and a good team player Related working experience in hotel/guest services preferred but not necessary (fresh graduates will also be considered) Candidates with more experience will be considered as Senior Concierge Ambassador Benefits 5‑day work week Discretionary bonus Medical insurance Life insurance Free duty meals Staff discount on F&B and banquet Complimentary overseas accommodation #J-18808-Ljbffr

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