Customer Services Officer

5 days ago


Hong Kong Island, Hong Kong SAR China Empire Hotels Full time

Responsibilities Assist the reservations team in achieving the business excellence according to the Hotel’s sales & marketing strategies. Ensure all reservations requests, amendments and cancellations are properly, promptly and correctly entered in Reservations System. As a team member, assist Department Head to maintain and upkeep the operation of the department; to review room inventory with Revenue and Front Office on a daily basic; maintain a high level of rate parity amongst all distribution channels. Requirements Certificate / Diploma holder in Hospitality Management or related disciplines 2 years' related working experience in hotel industry, preferred in Reservations Knowledge of using Reservations System is an advantage Good command of both written and spoken in Cantonese, English and Mandarin Polished interpersonal skills with a positive attitude and customer-oriented 8 days off per month Immediate and short-notice availability preferred More Job Information Job Function 餐飲 · 酒店 - 其他職位 Location 銅鑼灣 灣仔 尖沙咀 Employment Term 全職 Education 文憑或相等程度 Work Permit 只接受有工作簽證之人士 #J-18808-Ljbffr



  • Hong Kong Island, Hong Kong SAR China F. H. Security Services Company Limited Full time

    Customer Services Officer ( Middle Shift). Monitor the reception counters and maintain clerical support to the daily operations Lead and coordinate the concierge service to provide service to residents Prepare regular reports Qualifications: At least 1 year experience in customer services Holder of valid QAS certificate and Security Personnel Permit (SPP)...


  • Hong Kong Island, Hong Kong SAR China Cathay Pacific Full time

    Join to apply for the Customer Services Officer role at Cathay Pacific Join to apply for the Customer Services Officer role at Cathay Pacific Role IntroductionReports to: Service Excellence LeadIf you are attracted by the dynamic airport operations and hold a strong passion in providing a great customer experience, we look forward to welcoming you to join...


  • Hong Kong Island, Hong Kong SAR China ZF Group Full time

    Customer Service Officer – ZF Group We are looking for a new colleague who will join the Customer Service team at our Hong Kong location. About the Team We are looking for a new colleague who will join Customer Service team at our location in Hongkong. What you can look forward to as Customer Service Officer Handling of incoming customer enquiries Prepare...


  • Hong Kong Island, Hong Kong SAR China Swing Consulting Ltd. Full time

    SW9867 |06 Sep 2019 Customer Service OfficerCommunicate with both internal and external parties to ensure good customer service is delivered to the customers Provide customer service to client Handle complaints, enquiries, emergency cases from clients & contractor Diploma or above in Business / Marketing or relevant discipline Around 1-2 year of experiences...


  • Hong Kong Island, Hong Kong SAR China JLL Full time

    Customer Service Officer Join to apply for the Customer Service Officer role at JLL . Responsibilities Provide top‑notch concierge services to residents, tenants and guests. Sit on top of their needs, as well as all incoming and outgoing calls. Come to grips with problems in a professional manner and hand over the faults or issues to the right personnel....


  • Hong Kong Island, Hong Kong SAR China New World Development Company Full time

    Add expected salary to your profile for insights Provide premium customer services, handle customers’ enquiries & complaints; collect feedback from customers within various spots inside K11 MUSEA Support the in-mall daily operations including but not limited to promotions and exhibition events, Klub 11 membership program as well as cross selling among the...


  • hong kong, Hong Kong SAR China Swing Consulting Ltd. Full time

    SW9867 |06 Sep 2019 Customer Service Officer Communicate with both internal and external parties to ensure good customer service is delivered to the customers Provide customer service to client Handle complaints, enquiries, emergency cases from clients & contractor Diploma or above in Business / Marketing or relevant discipline Around 1-2 year of experiences...


  • Hong Kong Island, Hong Kong SAR China AT Global Services Limited Full time

    A recruitment service provider in Hong Kong is looking for a Customer Service Officer for an overnight shift. The role is suitable for fresh graduates and involves providing quality services and support for clients' enquiries. Candidates should have a non-degree tertiary education in Business Administration or Management, along with internship experience and...


  • Hong Kong Island, Hong Kong SAR China Grantit Limited Full time

    Responsibilities Handle customer call and email enquiries in a positive and professional manner Resolve customer complaints promptly and escalates to team head if necessary Evaluate problems raised by the customer and provide solution effectively to build customer loyalty Perform any other duty as assigned by supervisors Qualifications Form 7 / DSE or above...


  • Hong Kong Island, Hong Kong SAR China AT Global Services Limited Full time

    Operations and Customer Service Officer (English and Korean Native Speaker) Work with a team in providing full support on day to day work. Assist in daily operations Provide quality customer services to clients in a professional manner and in accordance with company standards Ensure the smoothness of daily task Handle customer feedback and complaints with...