Customer Services Lead

A leading institution in the banking industry seeks a Customer Service Team Leader committed to delivering high-quality service. The successful candidate will manage a team, monitor performance, and resolve customer issues effectively. Education requirements include a Bachelor's degree and minimum of 2 years in customer service, specifically in banking....

A financial services company in Hong Kong is seeking a Senior Executive/Executive for their Customer Service Excellence Assurance Team. The role involves managing customer inquiries related to the Hong Kong Mandatory Provident Fund (MPF), ensuring quality service and resolution of complaints. Candidates must be fluent in Cantonese and English, possess strong...

A leading digital bank in Hong Kong is seeking an Officer/Associate Manager for Investment Customer Services. The role involves handling customer inquiries, designing FAQs, and resolving complaints effectively. Candidates should possess 3-8 years of frontline customer service experience, especially in investment, and must hold HKSI papers 1, 7 & 8. Strong...

Monitor project schedule and scope of work to meet client’s objectives and timeline. Handle client’s requests/enquiries and provide professional solutions. Take up ad-hoc duties when required. Be an accountable executive to all teammates and clients. Requirements Higher Diploma in any disciplines. Proficient in Microsoft Office. Ability to work in a...

Why Mox Everything at Mox – from our products, features, to rewards – is designed based on customer research, tailor made for your needs. We care about what customers care about, especially in data security and privacy. Data ethics is core to everyone here at Mox. Mox rewards you with an array of banking and lifestyle benefits. Who says banking can’t...

Team Lead / Senior Developer of Backend Development Hong Kong About the job Team Lead / Senior Developer of Backend Development - Billing System We are a leading global CPaaS provider recognized for offering carrier‑grade communication solutions for enterprise and carriers. With over 35 years of experience developing industry‑leading solutions in the...

A leading jewelry retailer in Hong Kong is looking for an Assistant Customer Service Manager. The role involves handling customer inquiries, resolving complaints, and improving customer satisfaction. Ideal candidates should possess a degree, 5+ years of customer service management experience, and strong bilingual communication skills in English and...

Business Development and Customer Services Manager Add expected salary to your profile for insights Lead, coach, and develop a high-performing business development team to drive revenue growth and expand market presence across the resource recovery sector Formulate and execute integrated marketing strategies aligned with company objectives, targeting...

A leading aerospace manufacturing company in Hong Kong is seeking a candidate to manage a procurement and customer service team. Responsibilities include leading the team in achieving targets, procuring aerospace fasteners, overseeing customer inquiries, and ensuring compliance with company policies. The ideal candidate will have strong leadership skills,...

A leading waste services company in Hong Kong is seeking a Business Development and Customer Services Manager to lead a high-performing team. This role involves formulating marketing strategies, enhancing CRM systems, and ensuring operational efficiency in the resource recovery sector. The ideal candidate will have at least 10 years of experience in the...