Client Experience Ambassador

8 hours ago


Kowloon, Hong Kong SAR China Emperor Watch & Jewellery (HK) Company Limited Full time

Add expected salary to your profile for insights The Client Experience Ambassador will be based in one of our watch boutiques, delivering a warm, engaging, and memorable experience to clients throughout their visit. As the Brand representative, you will consistently embody the values and ensure client satisfaction remains the highest priority. Responsibilities Client Experience Excellence Create engaging and emotionally resonant experiences for clients Greet clients with warmth and sincerity, offering boutique tours that reflect the Brand story and values Build and maintain strong relationships with both new and existing clients, nurturing trust and loyalty Provide thoughtful and personalized advice across all product categories, inspiring clients through every interaction Manage daily boutique administration and back-of-house operations with care and precision Prepare hospitality supplies to ensure a welcoming environment Support the planning and execution of in-store activities and events to elevate client engagement and enhance the overall brand experience Requirements Experience in luxury retail, hospitality, or customer service industry is preferred Strong brand ambassador mindset with a focus on client satisfaction Strong commitment towards teamwork Energetic, expressive, and personable with excellent communication skills Self-motivated, responsible, and results-driven with a positive outlook Solid administrative skills and adaptability in a dynamic retail environment Proficient in spoken Cantonese, English and Mandarin If you are ready to grow with us, please click theQuick Apply button and take the next step in your career. We are an equal opportunity employer and welcome applications from all qualified candidates. The information provided will be treated in strict confidence and be used only for consideration of your application for relevant / similar posts within the company. Applicants not hearing from us within four weeks from the date of advertisement may consider their applications unsuccessful. We retain the unsuccessful applications for a maximum period of 24 months. Your application will include the following questions: Which of the following statements best describes your right to work in Hong Kong? What's your expected monthly basic salary? #J-18808-Ljbffr



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