Retail Training Specialist
20 hours ago
About the role Join our Group as a Retail Training Specialist. You will be responsible for developing and delivering tailored training programs to equip our retail staff with the skills and knowledge to provide exceptional customer service. What you'll be doing Design and deliver comprehensive training programs covering product knowledge, sales techniques, and customer service best practices Facilitate interactive workshops and one‑on‑one coaching sessions to ensure effective knowledge transfer and skills development Continuously evaluate training effectiveness and implement improvements to enhance the learning experience Collaborate with the retail management team to identify training needs and align learning objectives with business goals Maintain training records and provide progress reports to key stakeholders Stay up‑to‑date with industry trends and best practices in retail training and development What we’re looking for Minimum 5 years of experience in retail training or retail field as Supervisor or Shop Manager Strong understanding of adult learning principles and effective training techniques Excellent communication and facilitation skills, with the ability to engage and motivate diverse audiences Proficiency in developing interactive training materials, including presentations, e‑learning modules, and on‑the‑job aids Analytical mindset with the ability to measure training impact and make data‑driven improvements What we offer We are committed to providing our employees with a rewarding and enriching work environment. In addition to a competitive salary, you will enjoy opportunities for professional development, health and wellness initiatives, and a range of benefits designed to support your work‑life balance. Apply now to become our next Retail Training Specialist Application Questions Which of the following statements best describes your right to work in Hong Kong? What's your expected monthly basic salary? How many years' experience do you have as a Training Specialist? How many years' experience do you have in the retail industry? How many years' experience do you have in a training & development role? Which of the following data analytics tools are you experienced with? Which of the following languages are you fluent in? #J-18808-Ljbffr
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