Business Analyst Change Management

4 days ago

Hong Kong Island, Hong Kong SAR China Pinpoint Asia Full time

Business Analyst Change Management (Top-tier Financial Institution) - J12327 Direct message the job poster from Pinpoint Asia This role sits within the central Chief Operating Officer (COO) Group , a dynamic team that acts as the strategic engine for the business. You will be part of the transformation pillar, focused on driving operational excellence and business transformation across the entire platform. The Role This is a unique and highly visible position for a strategic thinker who loves to solve complex problems. You will act as an internal consultant, tasked with conducting deep‑dived analyses of existing business processes, identifying inefficiencies, and designing future‑state solutions. Success in this role is not just about finding the problem. It requires a rare ability to "tell the story" —articulating the why and how of a proposed change to secure buy‑in from senior management, front‑office advisors, and support teams. Responsibilities Conduct end‑to‑end reviews of critical business operational processes (e.g., client onboarding, asset movement, reporting, trade support). Use your deep curiosity to "ask the right questions," uncovering hidden bottlenecks, manual workarounds, and control gaps. Develop and propose streamlined, scalable "to‑be" processes, leveraging both procedural enhancements and new technology. Build and present compelling business cases for change. You will be the storyteller who drives alignment and consensus. Act as the key bridge between the business and internal Technology partners, translating business needs into actionable requirements. Requirements Proven experience (likely 5‑10+ years) in a role focused on process improvement, business analysis, internal consulting, or business management. A deep understanding of Banking, financial services, or banking operations is essential. You are more than just articulate; you have outstanding presentation and influencing skills. You can distill complex ideas into simple, persuasive narratives for senior audiences. You are intellectually curious and analytical. You are driven to understand why things work the way they do and are not satisfied with surface‑level answers. You have high emotional intelligence (EQ) and the ability to build strong relationships, navigate a complex global firm, and manage stakeholders with diplomacy and tenacity. You are not expected to be a developer. However, you must be "tech‑savvy" and able to speak credibly with technology partners about solutions, data flows, and platforms. #J-18808-Ljbffr

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