Rooms Division Manager
2 weeks ago
Rooms Division Manager – Lanson Place Causeway Bay, Hong Kong Lanson Place Causeway Bay, Hong Kong is a secret sanctuary of style that provides impeccable service. The boutique hotel and residences is Lanson Place brand’s flagship property. It is the showcase for Lanson Place’s personality, displaying a unique blend of modernity and French flair in a homely setting of sophisticated design and consistent top‑quality service. How we care for you Enjoy a 5‑day work week consisting of 8 working hours per day. Benefit from 17 days of public holidays. Take advantage of 18 days of annual leave. Receive coverage for medical, dental, accident and life insurance. What will you do? Oversee the activities of rooms departments including Front Office, Concierge, Housekeeping and Fitness Center ensuring the smooth and efficient running of all operational aspects of Rooms Division. Review regular performance score cards, guest feedback and online reputation, identify trends and areas of improvement, and organise appropriate tools and training solutions. Foster and promote a cooperative working climate, maximising productivity and team morale. Participate in the development and preparation of the hotel’s strategic plan, prepare budgets, monitor revenues, and ensure profitability. What do we seek in you? 8–10 years of experience in premium branded hotels and minimum 2 years of experience in a similar role in a luxury hotel. Great understanding of Front Desk, Guest Relations, Concierge, Housekeeping, Fitness Center and hotel’s best practice and relevant laws. Demonstrate strong leadership skills, excellent problem‑solving, communication, conflict resolution, time‑management, mentorship and multitasking skills, creativity, dedication, passion, innovation and uphold good values. Service‑oriented and guest‑centric mindset with outstanding communication and active listening skills. Values Proactive – anticipate and act. Authentic – connect genuinely. Heartfelt – understand, answer with care and kindness. Committed to Positive Impact – drive meaningful change. We offer a competitive remuneration package and a full range of benefits including discretionary year‑end bonus, meal allowance and medical schemes. Application Interested parties please send your FULL RESUME with availability, current and expected salary to (email redacted) via the company website. Information provided by job applicants will be treated in the strictest confidence and used for recruitment purposes only. #J-18808-Ljbffr
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Senior Rooms Division Leader – Luxury Hotel Ops
2 weeks ago
hong kong, Hong Kong SAR China Lanson Place Causeway Bay, Hong Kong Full timeA luxury boutique hotel in Hong Kong is seeking an experienced Rooms Division Manager to oversee the operations of key departments including Front Office and Housekeeping. The ideal candidate will have extensive experience in luxury hotels and strong leadership skills. You will work to enhance guest experiences and operational efficiencies while supporting...
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Hong Kong Island, Hong Kong SAR China INTELLIHUB PTE. LTD. Full timeA leading hospitality technology firm in Hong Kong is seeking a Guest Room Controls Sales Manager to drive business development and strategic account growth for smart room solutions. This role requires a strong background in hospitality technology sales, deep understanding of guest room systems, and excellent consultative selling skills. Successful...