Customer Services Officer

A career at Swire Properties is more than just work, it’s a calling. We’re searching for exceptional individuals who want to live and breathe “Creative Transformation” – our distinct mindset and long-term approach that inspires everything we do and how we do it. It inspires us to constantly explore new perspectives and seek out original thinking...

Responsibilities Lead the concierge team and monitor work performance. Work independently in accordance with company procedures. Understand customers’ needs, respond to enquiries and relay to relevant parties. Collaborate with the Estate Management team to suggest quality‑improvement initiatives for residents. Requirements Post‑secondary or tertiary...

Job Responsibilities Handle customer enquiries and complaints with excellent customer services manner. Establish and maintain good relationship with customers. Provide administrative and clerical supports. Handle ad hoc assignments and other duties as required. Requirements Post‑secondary in property management or related discipline is preferable. 1–2...

Handle admission registration and related documents, verify insurance documents for direct billing and coordinate with other departments for patient needs. Handle appointment bookings and respond to general enquiries by phone. Serve as a hospital ambassador by greeting and escorting VIPs and customers, providing high-quality face‑to‑face customer...

A sizable airline services company located at Hong Kong International Airport is seeking a Customer Services Officer. The role involves ensuring flight data accuracy, conducting Dangerous Goods checks (training provided), and liaising with airline representatives on handling requirements. Candidates should have solid experience in air freight export...

Good command of spoken & written English Pleasant, proactive and customer-oriented with good manners Duties Introduction of the project model at the sales office Escort visitors/clients along sales routing and provide project introduction Greetings to visitors and assist in serving F&B Events support of sales launch and promotion activities All information...

Add expected salary to your profile for insights (Fresh graduates will also be considered) Responsibilities Responsible for reception and administrative duties at our Golf Clubhouse Handle daily registration, golf equipment rental, bookings & enquiries Assist in running a medium size golf pro-shop with cash registering duty Update retail displays and...

Lead the Concierge team to deliver quality services and support the daily operations at Concierge desk in prime commercial complex. Train the Concierge team on the implementation and use of Smart Facilities Management systems. Staying informed about advancements in Smart Facilities Management and industry trends to enhance service delivery. Supervise the...

Customer Service Officer / Guest Relations Officer Add expected salary to your profile for insights We invite you to joinSime Motors (HK) in our rapid expansion. Together, we drive smart EV transformation! You’ll be bringing these values to us… Provide excellent customer service for XPENG Showrooms Handle inquiries and complaints in a professional manner...

A property management firm in Hong Kong is seeking a Customer Services Officer to assist at the Customer Care Counter in a shopping centre. Responsibilities include managing inquiries, supporting promotional activities, and handling various operational tasks. Ideal candidates should have a pleasant personality, be fluent in English, Cantonese, and Mandarin,...