Network Engineer
2 days ago
Our client is a leading telecommunications provider that provides IT services, including digital, technology, consulting, and operations services.
Location: Kowloon Bay
Duties:- Support the team to operate managed service solution with incident management, problem management and change management.
- Support the team to provide Tier2 technical support for managed service customer.
- To liaise with internal department, vendor and customer for deliver managed service.
- Degree / Higher Diploma holder in Computer Science, Computer Studies, Information Technology, Information System or related disciplines.
- Minimum 4 years relevant experience in supporting managed service project or in-house IT support, or related disciplines.
- Good technical knowledge in various brands of networking product and solution such as Cisco, Juniper, Fortinet, Huawei, etc.
- Holder of professional certifications such as CCNP/CCNA is a must.
- Familiar with ITIL IT Service Management framework.
- Strong problem solving and analytical skills.
- Good customer service and interpersonal skills.
- Proficiency in spoken and written in both Chinese and English.
- Senior candidates with CCIE will be considered as Network Manager.
Associate
Employment typeFull-time
Job functionInformation Technology
IndustriesTelecommunications
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