Standard Chartered | Payment Officer
3 weeks ago
To ensure the maintenance of quality standards and delivery requirements of the payment transactions processed by the team members.
- Review and approve transactions according to delegated authority.
- Maintain delivery standards – in terms of accuracy/error rates, timeliness, and throughput – as established by the Service Level Agreement.
- Enforce proper control to ensure operations are in compliance with the established audit and security procedures.
- Contribute to increased efficiency by identifying opportunities for improvement of workflows and operating guidelines.
- Improve staff quality by developing, in conjunction with the team leader, staff training, job rotation, and job enrichment programs.
- Supervise and provide guidance to the team in performing daily activities under the role of payment processing, including but not limited to AML monitoring.
- Display exemplary conduct and live by the Group’s Values and Code of Conduct.
- Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines, and the Group Code of Conduct.
- Lead to achieve the outcomes set out in the Bank’s Conduct Principles.
- Effectively and collaboratively identify, escalate, mitigate, and resolve risk, conduct, and compliance matters.
- Review and approve transactions according to delegated authority.
- Enforce proper control to ensure operations are in compliance with the established audit and security procedures.
- Contribute to increased efficiency by identifying opportunities for improvement of workflows and operating guidelines.
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge, and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents, and we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good, are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
Together we:
- Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do.
- Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well.
- Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term.
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial, and social wellbeing.
- Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
- Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum), and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
- Flexible working options based around home and office locations, with flexible working patterns.
- Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders, and all sorts of self-help toolkits.
- A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual, and digital learning.
- Being part of an inclusive and values-driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions, and geographies - everyone feels respected and can realise their full potential.
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