Senior Product Manager, Subscriptions

6 days ago

Hong Kong Island, Hong Kong SAR China Crypto.com Full time

Our Product Management team drives product initiatives from inception through execution, makes impacts and launches products/features across our global footprint. We collaborate closely with engineers, designers, analysts, marketers, and other cross-functional team members to ship remarkable features and products. Our Subscriptions team is focused on expanding recurring revenue streams and improving customer lifetime value by designing and launching compelling membership models, benefits, and payment experiences across our product ecosystem. We are looking for Product Managers to drive product initiatives from inception through execution. This is a unique opportunity for someone with vision to architect and manage an industry-changing platform. You will be able to drive impact and launch products/features across our global footprint. You will collaborate closely with engineers, designers, analysts, marketers, and other cross-functional team members to ship remarkable features and products. Job Responsibilities Own the end-to-end strategy, P&L, and success metrics for all subscription and membership offerings. Define, execute, and analyze A/B tests across pricing, feature gating, trial periods, and payment flows to continually improve conversion and retention metrics. Create and maintain the team’s roadmap, milestones, and dependencies with strategic priorities in mind. Design, test, and launch new tiered subscription models, promotional offers, and loyalty programs to drive enrollment and reduce churn. Analyze subscription performance data to identify growth opportunities and inform roadmap prioritization. Define features, write product specifications, facilitate user studies, manage the backlog, and ultimately ship products/features in a timely manner. Job Requirements Proven ability to manage subscription economics, including defining KPIs like LTV:CAC and measuring the impact of pricing and feature changes. Strong technical understanding of payment gateways, recurring billing platforms (e.g., Stripe, Zuora), and integration requirements. A data informed work style, viewed through a compassionate lens of the user. A passion for building delightful customer facing products and experiences. Experience shipping and iterating on successful Software or Financial products at scale. The ability to collaborate well with designers, engineers, QA, Marketing, compliance, growth. Bachelor's degree or equivalent experience. With domain knowledge in the subscription economy, loyalty programs, or direct experience managing products with a significant recurring revenue component are preferred. #J-18808-Ljbffr

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