Assistant Channel Operations Manager

A leading financial institution in Hong Kong seeks a Manager / Senior Manager / AVP for Chargeback operations. The successful candidate will lead a team to ensure compliance with VISA and MasterCard guidelines, manage dispute transactions, and liaise with local and overseas banks. Minimum 7 years of experience in Chargeback and Credit Card Operations, and...

About Klook We are Asia’s leading platform for experiences and travel services, and we believe that we can help bring the world closer together through experiences. Founded in 2014 by 3 avid travelers, Ethan Lin, Eric Gnock Fah and Bernie Xiong, Klook inspires and enables more moments of joy for travelers with over half a million curated quality...

Responsibilities Ensure policies, standards and procedures design for the operations of personal digital channels and platform being executed properly with appropriate controls advised by 2nd Line of Defence or Divisional Risk and Compliance Ensure and support sections to comply with the departmental policies, procedures manuals are established and/or...

Responsibilities Study & process corporate actions and monitor the lifecycle of events within pre-defined cutoff time and timely escalation for irregular cases detected Execute & support of (1) the full settlement cycle of private banking products (e.g. equities, bonds, investment funds, structured products and derivatives); (2) deposit and remittance...

Responsibilities Manage the team to process dispute transactions within the time frame required by VISA, MasterCard and UPI chargeback compliance guidelines Ensure daily operations of Chargeback Team are in compliance with all internal policy and guidelines Liaise with local and overseas credit card member banks for charge back and pre-arbitration operations...

A leading travel platform in Hong Kong is seeking a strategic and results-driven Manager for Business Strategy and Operations. The role entails developing and executing effective business strategies using Google marketing channels to drive traffic and enhance operational efficiency. The ideal candidate possesses deep expertise in digital marketing,...

A technology firm in Hong Kong is looking for a Sales Operations Administrator to manage bids, monitor sales metrics, and support APAC channel teams. The ideal candidate has a Bachelor's degree and 5-8 years of experience in sales operations or business planning. Responsibilities include analyzing data, providing training, and developing relationships with...

Manager, Operational and Technology Risk Why Mox Everything at Mox – from our products, features, to rewards – is designed based on customer research, tailor made for your needs. We care about what customers care about, especially in data security and privacy. Data ethics is core to everyone here at Mox. Who are we looking for? The Mox Operational,...

Wati is the world's leading WhatsApp-first conversational growth platform that empowers businesses to build deeper customer relationships and accelerate revenue growth. Trusted by over 14,000 customers across 100+ countries, Wati connects customers on their platform of choice through real-time conversations. Our AI-native platform simplifies complex business...

Assistant Manager - Contact Centre and Remote Channel Join to apply for the Assistant Manager - Contact Centre and Remote Channel role at HSBC Wealth and Personal Banking (WPB) helps deliver on HSBC's purpose of opening up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best‑in‑class,...