Institutional Client Service

7 days ago


Hong Kong Island, Hong Kong SAR China Michael Page International (Hong Kong) Limited Full time

A top tier Chinese Asset Management Company in Hong Kong Very strong background of investment team About Our Client This opportunity is with a large organization in the financial services industry, known for its extensive expertise in banking and financial services. The company offers a professional environment and is committed to providing high-quality services to its clients. Job Description As an Institutional Client Service professional, your main responsibilities will include: Act as day-to-day client service contact for assigned group of clients/distributors to address clients' queries/requests Provide after-sales support throughout clients' investment life cycle Manage the client on-boarding process including collection and verification of KYC/AML documents and forms from the clients/distributors Coordinate the account set-up with other third parties Work on RFP/DDQ requests from clients/distributors with the support from other teams Maintain the client RFP/DDQ database Prepare regular client and fund reports Coordinate with fund administrators and finance team on trailer fees for distributors Communicate regulatory and business change to clients, distributors and internal stakeholders when appropriate Attend client meetings and events as appropriate Collaborate with internal and external stakeholders on fund/mandate related matters Other Support Maintenance of all clients' records Compliance with all internal procedures Communicate significant client issues internally and document/escalate as appropriate Actively participate in internal meetings The Successful Applicant A successful Institutional Client Service professional should have: Bachelor's degree in business, economics, finance, or a related discipline. At least 4 years of relevant experience in Client Servicing in asset management companies Mature with good communication and interpersonal skills Able to work independently, strong sense of responsibility and a good team player Good attention to details Excellent command of both spoken and written English and Chinese Knowledge of Excel macro is an advantage What's on Offer Competitive annual basic salary between HKD and HKD . Permanent position located in Central District. Opportunity to work in a large organization within the financial services industry. Collaborative and professional work environment. If you are passionate about providing excellent client service and have experience in the financial services industry, apply now to join this exciting opportunity in Central District #J-18808-Ljbffr



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