Solution Analyst – Subsidiaries

Add expected salary to your profile for insights This position sits within the Information Technology (IMT) Department Subsidiary Solution Centre, specifically Vogue Laundry , one of our subsidiaries, which provides a seamless laundry experience designed to meet the highest standards of reliability and quality. The Subsidiary Solution Centre is committed to delivering innovative, scalable, and secure technology solutions that enhance member engagement, streamline loyalty operations, and enable data-driven personalization throughout the customer lifecycle. As the Solution Analyst, you will play a crucial role in translating business requirements into functional and technical specifications. You will work closely with both internal and external stakeholders to drive the end-to-end solution development of software applications, ensuring the delivery of high-quality, user-friendly applications which reflect Cathay’s vision to becoming one of the world’s greatest service brands. Join our Subsidiary Solution Centre and leverage your technical expertise to help deliver on our brand promise and drive organizational success. Key Responsibilities Item 1 of 10, Analyze requirements and evaluate solution options from a system perspectiveAnalyze requirements and evaluate solution options from a system perspective Item 2 of 10, Provide expertise during solution design to ensure high-level decisions are feasibleProvide expertise during solution design to ensure high-level decisions are feasible Item 3 of 10, Convert, align, and map requirements into detailed functional and technical specificationsConvert, align, and map requirements into detailed functional and technical specifications Item 4 of 10, Ensure thorough documentation and traceability of requirements for software projectsEnsure thorough documentation and traceability of requirements for software projects Item 5 of 10, Support the development and refinement of technical specificationsSupport the development and refinement of technical specifications Item 6 of 10, Perform hands‑on technical development, implementation, and level 2/3 production supportPerform hands‑on technical development, implementation, and level 2/3 production support Item 7 of 10, Review and oversee vendor development and implementation work as neededReview and oversee vendor development and implementation work as needed Item 8 of 10, QA all solution components to ensure compliance with requirements and standardsQA all solution components to ensure compliance with requirements and standards Item 9 of 10, Stay updated on business strategy, plans, and industry trendsStay updated on business strategy, plans, and industry trends Item 10 of 10, Define infrastructure standards, maintain system documentation, identify automation opportunities, and support testing and change managementDefine infrastructure standards, maintain system documentation, identify automation opportunities, and support testing and change management Requirements Item 1 of 10, A minimum of 6 years of IT with at least 3 years in application development and support; Tertiary qualifications are essentialA minimum of 6 years of IT with at least 3 years in application development and support; Tertiary qualifications are essential Item 2 of 10, Working experience in Working expereince in IT infrastructure and operations is required Item 3 of 10,Experience in business analysis, including requirements gathering and stakeholder engagement Item 4 of 10,Work experience in cloud platforms (Azure, AWS), virtualization technologies (VMware, OpenShift), database management (MySQL, MSSQL, PostgreSQL), and operating systems (Windows, Linux) is preferred Item 5 of 10,Experience in project management for application upgrades and digital transformation initiatives will be a plus Item 6 of 10,Familiarity with Agile and Waterfall methodologies Item 7 of 10,ITIL certification and Cisco certifications (e.g., CCNA, CCNP) are preferred Item 8 of 10,Well‑developed analytical, problem‑solving, and decision‑making skills, leveraging both logic and creativity; strong troubleshooting skills; ability to identify patterns and generate ideasWell‑developed analytical, problem‑solving, and decision‑making skills, leveraging both logic and creativity; strong troubleshooting skills; ability to identify patterns and generate ideas Item 9 of 10,Good understanding of technology concepts, trends and capabilitiesGood understanding of technology concepts, trends and capabilities Item 10 of 10,Effective verbal and written communication skillsEffective verbal and written communication skills Personal & Application Information Cathay Pacific is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our Applicant Personal Information Collection Statement and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful. We keep records of your data for no longer than is necessary for the purpose for which we obtained them and any other permitted linked purposes. If your application is unsuccessful, we will keep your details on file for as long as is necessary to process your application or for the purposes of further job opportunities if you agree to such longer periods. #J-18808-Ljbffr