Assistant Manager with The Optimist

6 days ago


Hong Kong Island, Hong Kong SAR China Pirata Group Full time

Join to apply for the Assistant Manager with The Optimist role at Pirata Group We’re now looking for a dynamic Assistant Manager to join The Optimist, our iconic, Barcelona-inspired Northern Spanish grill on Hennessy Road. As an Assistant Manager, you will support the Restaurant Manager in running a top quality, high volume venue. You will ensure that the team is well trained, motivated, and consistently delivers a friendly, approachable, caring and informed service experience to our guests. You will be identifiable as a manager whilst on the floor, greeting guests and dealing with any issues that may arise. Duties & Responsibilities Ensure smooth implementation and execution of the restaurant operations Provide training to the team to deliver the highest quality of service and sustain brand image Implement marketing activities to drive sales and revenue for the restaurant Control stocks for daily use in the restaurant to ensure service requirements are met Supervise and coordinate the prompt, high-standard, efficient, and courteous serving of food and beverages in the restaurant Manage and store vendors’ contracts and invoices Provide support to the Restaurant Manager in coordinating a variety of activities such as hiring and training, arranging schedules and guest requirements Arrange for new employees’ proper onboarding (scheduling training and ordering uniforms) Monitor compliance with safety and hygiene regulations Gather guests’ feedback, respond accordingly, and resolve guest complaints Requirements 3+ years experience in hospitality industry Strong management skill with a positive mindset and friendly image Understanding in MS Office A team player who is reliable and dependable Enthusiastic when serving guests Excellent communication, interpersonal and leadership skills Self‑organised and details‑oriented with a strong sense of responsibility Good business sense and operational, administrative and social skills Passion, determination and commitment for success in the F&B industry Embodies our behavioural values – Teamwork, Be Nice, Commitment, and Positivity Benefits 50% discount at all our restaurants Guaranteed incentive scheme – the teams make our venues successful and are rewarded in line with its performance Cash and credit card tips Medical insurance Referral bonus Seniority level Mid‑Senior level Employment type Full‑time Job function Other Food and Beverage Services Discover more about your next adventure: #J-18808-Ljbffr



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