Merchant Management

5 days ago

Hong Kong Island, Hong Kong SAR China OKX Full time

Merchant Management (Open to graduates for a junior role) Hong Kong, Hong Kong SAR Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual’s freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me, Do the Right Thing, and Get Things Done. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK‑er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. What You’ll Be Doing Business Metrics: Design and implement operational strategies aimed at driving P2P business growth and achieving market share leadership, ensuring alignment with business development objectives; Establish a comprehensive quality management system for merchants; Develop tailored operational management mechanisms and processes to accommodate diverse merchant characteristics, while effectively managing tasks related to merchant expansion, oversight, and retention; Conduct thorough assessments of merchant and user needs to identify pain points; Collaborate closely with product teams to facilitate the launch of user‑friendly product features, ensuring an exceptional user experience; Stay updated on the latest trends in the P2P market – provide strategic recommendations for product enhancements and business direction through comprehensive analysis of competitor products and market research. What We Look For In You Minimum of 2 years of experience in the Greater China market, with proficiency in Chinese as a working language; Experience in the internet, finance, blockchain, or digital currency industries; prior operations management experience is preferred; Strong industry awareness, with practical experience in business operations and a proven ability to generate and implement innovative ideas; Excellent logical reasoning, outstanding communication and coordination skills, and strong analytical and execution capabilities. L&D programs and Education subsidy for employees' growth and development Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process Notice : All official OKX vacancies are posted on this site. We are not affiliated with other third‑party job boards except Linkedin.com, listings on other sites may be inaccurate or outdated. This is the only source of truth for applications. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX ’s Candidate Privacy Notice. Create a Job Alert Interested in building your career at OKX? Get future opportunities sent straight to your email. #J-18808-Ljbffr

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