Senior Network Engineer: Incident Response

Responsibilities Monitor the entire network infrastructure and devices. Provide first‑tier and, where qualified, second‑tier incident response, including event logging, ticket management, and situation assessment. Targeted notification (internal stakeholders and impacted end users). Ensure real‑time status updates and formal ticket closure upon...

About the Role Towngas Telecom, a subsidiary of The Hong Kong and China Gas Company Limited and an associate of Henderson Land Development Company Limited, seeks a Network Operations Engineer to support our data center services and telecommunications infrastructure. Responsibilities Participate in 24/7 shift schedules (morning, evening, overnight) to ensure...

Add expected salary to your profile for insights The position is responsible for ensuring the stability and reliability of IT services by managing incidents and changes implementation in a controlled manner. This role requires strong analytical skills in reviewing the post-incident follow-up and pre-change implementation, adherence to ITIL best practices,...

Add expected salary to your profile for insights Support the team to operate managed service solution with incident management, problem management and change management Support the team to provide technical support for managed service customer To liaise with internal department, vendor and customer for deliver managed service To succeed in this role Degree /...

A technology services company based in Hong Kong seeks an experienced Network Infrastructure Specialist to monitor devices, respond to incidents, manage tickets, and ensure resilient network services. Candidates should have at least 2-3 years of experience and F. 5 or above. This role includes configuring and testing new network deployments, ensuring...

Responsibilities Monitor network infrastructure, respond to incidents, and manage escalation per SOPs. Perform health checks, preventive maintenance, and document findings with recommendations. Develop and update SOPs for network operations and deployments, ensuring compliance and accessibility. Manage vulnerabilities through monitoring, prioritization, and...

A leading technology firm in Hong Kong is seeking a Network Engineer to support network infrastructure using Cisco and Huawei platforms. Responsibilities include implementing and configuring network devices, troubleshooting issues, and collaborating with project teams on migrations. Candidates must have experience with enterprise networking protocols and...

Responsibilities Monitor network infrastructure and devices. Respond to incidents (tier 1 & 2), log events, manage tickets, and communicate updates. Notify stakeholders/end users and close tickets after resolution. Follow escalation procedures and SOPs. Configure, integrate, and test new network deployments. Job Requirements F. 5 or above. At least 2-3...

A leading network service provider in Hong Kong is seeking a Network Security Service Engineer to provide security operations support and implement cybersecurity controls. Responsibilities include designing and maintaining security infrastructure, reviewing alerts from Security Information and Event Management systems, and working with vendors for security...

Job Responsibilities 3G/4G/5G mobile core network maintenance and operation, including service provisioning, troubleshooting and network upgrade, performance analysis, etc. Tier 2 troubleshooting and 7*24 on-call service escalation. Mobile core network optimization, evolution and innovation. Providing technical proposals for our customers. Mobile network and...