Deskside / Helpdesk support Engineer

A technology solutions company in Hong Kong is seeking a skilled IT Support Technician to provide onsite technical support and troubleshooting. The ideal candidate will have at least 2 years of hands-on experience in deskside and helpdesk support, along with strong communication skills in English, Cantonese, and Mandarin. This role involves monitoring IT...

Responsibilities Provide IT hotline support to customer Handle customer inquiries promptly by phone or email Provide clerical support to the Service Team such as preparing statistical data & reports, data entry and filing Other ad hoc tasks as required Coordinate with both internal technical support teams and external vendors for scheduled IT support...

In response to strategic business needs and expansion, EDPS Executive is an additional executive arm of EDPS (EA License No. 78592). Founded in 1974, EDPS stands as the premier provider of IT contract staffing solutions in Hong Kong, boasting a long-standing history and esteemed reputation. We are privileged to have been chosen by the Government of HKSAR as...

An educational institution in Hong Kong is seeking a qualified IT Support Technician to manage the school's IT service ticketing system and provide comprehensive technical support for events. The ideal candidate holds a Bachelor's Degree in Information Technology, has at least one year of experience in helpdesk support, and possesses strong skills in...

A prominent IT staffing provider in Hong Kong seeks a Helpdesk Support Specialist. This role involves handling IT helpdesk requests, performing routine system operations, and maintaining accurate inventory records. Candidates should have a diploma in IT and at least 2 years of experience in IT helpdesk support, particularly in large organizations. Knowledge...

A leading consumer intelligence company in Hong Kong is seeking a Homescan Helpdesk Assistant to support the local Consumer Panel. Responsibilities include managing panel recruitments, conducting compliance checks, and resolving helpdesk queries. The ideal candidate will have a minimum of 1 year in customer service, be fluent in both English and Chinese, and...

IT Helpdesk Office/IT Support Coordinator Provide full support to ensure information systems are operating smoothly and effectively. Responsible for providing technical support, maintenance and installation of hardware & software, server and networking administration. Install, set up, and monitor POS and CCTV systems. Coordinate with vendors for hardware and...

A leading technology solutions provider in Hong Kong is looking for an IT Helpdesk Hotline Support representative. The role involves handling service requests, diagnosing and resolving technical issues, and maintaining high service quality. Candidates with an IT background and customer service experience are preferred. Strong communication skills in...

Job Title: Homescan Helpdesk Assistant Our Homescan Helpdesk Assistant primarily supports our Hong Kong Consumer Panel through helpdesk, communication, and data quality, ensuring Global KPIs are met and the panel remains balanced and compliant. Responsibilities Panel recruitments – support and maintain main panel and expansion including online...

IT Helpdesk Hotline Support (Fresh Graduates Welcome) Work onsite in a call center for 5 days per week (Saturday and Sunday may required) 09:00 to 19:00, no overnight shift. Handle incoming service requests, incidents, and problems via different communication channels such as phone, email, and instant messenger. Identify, diagnose, and resolve problems...