Customer Services Specialist
3 days ago
Customer Services Specialist - Investment Advisory Job Description: Customer Services Specialist - Investment Advisory My client a leading bank isseeking an experienced Customer Services Specialist to help provide investment advice to their everyday customers. The ideal candidate will hold a valid Hong Kong Securities &Investment Institute Ilicense, and will be responsible for providing financialguidance to clients over the phone. Responsibilities: Conduct outbound and inbound calls to clients to provide investment guidelines and recommend suitable financial products. Assess clients' financial situations, risk tolerance, and investment goals to provide personalized recommendations. Stay updated on market trends, investment products, and regulatory requirements to ensure compliance. Build and maintain strong relationships with clients to enhance customer satisfaction and retention. Collaborate with team members and other departments to meet sales targets and deliver exceptional service. Document client interactions and update customer records accurately in the database. This is a shift-based role with the earliest at 8.00AM. Qualifications: Valid Investment Advisor license, such as HKSI certification. Experience in a call center or customer service role, preferably in the financial services industry. Excellent communication skills and the ability to explain complex financial concepts clearly. Strong customer-focused approach to work. Fluency inCantonese, English and Putonghua. Great work culture, joining young, like-minded individuals Competitive salary and performance-based incentives. Health insurance and retirement benefits. Ongoing training and professional development opportunities. #J-18808-Ljbffr
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Customer Services Specialist
5 days ago
Hong Kong Island, Hong Kong SAR China IO Tech Solutions Limited Full timeCustomer Services Specialist - Investment Advisory My client a leading bank is seeking an experienced Customer Services Specialist to help provide investment advice to their everyday customers. The ideal candidate will hold a valid Hong Kong Securities & Investment Institute license, and will be responsible for providing financial guidance to clients over...
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Customer Service BI Specialist
1 week ago
Hong Kong Island, Hong Kong SAR China Binance Full timeCustomer Service BI Specialist (Chinese Speaker) Join to apply for the Customer Service BI Specialist (Chinese Speaker) role at Binance . 1 day ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Responsibilities Collect, organize, and analyze user data from the customer service department and other related...
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Customer Service Officer, INV Specialist
1 week ago
Hong Kong Island, Hong Kong SAR China Standard Chartered Full timeCustomer Service Officer, INV Specialist 1 day ago Be among the first 25 applicants About Mox Bank Mox is built by and for the ones who aspire to live life to the fullest – we call them Generation Mox! The name Mox reflects the endless opportunities we can create: Mobile eXperience; Money eXperience; Money X (multiplier), eXponential growth,...
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Cyber Security Operations Specialist
5 days ago
Hong Kong Island, Hong Kong SAR China Cyber Security Operations Specialist Full timeMox is built by and for the ones who aspire to live life to the fullest – we call them Generation Mox! The name Mox reflects the endless opportunities we can create. Why Mox Everything at Mox – from our products, features, to rewards – is designed based on customer research, tailor made for your needs. We care about what customers care about,...
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General insurance
5 days ago
Hong Kong Island, Hong Kong SAR China PURSUIT CONSULTANCY LIMITED Full timeGeneral insurance - Customer Services Specialist (AM grade 40-45K) - Oversee and guide daily customer service operations, ensuring team members deliver consistent and high-quality support. - Serve as a subject matter expert, providing hands‑on assistance to both internal teams and external customers. - Establish team priorities to drive timely task...
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Customer Service Representative
5 days ago
Hong Kong Island, Hong Kong SAR China Sprout In Motion Full timeSprout In Motion uses a multi-disciplinary approach to help children and adolescents overcome learning, emotional, and behavioral challenges. We empower families with the knowledge and skills to meet the challenges of raising a child with special needs. Our team includes highly qualified clinical and educational psychologists, counselors, speech therapists,...
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Customer Service BI Specialist
1 week ago
Hong Kong Island, Hong Kong SAR China Binance Full timeA leading cryptocurrency exchange in Hong Kong is looking for a Customer Service BI Specialist (Chinese Speaker). The role involves analyzing user data, developing dashboards, and providing insights to improve operations. Candidates should have 3-5 years of experience and a strong background in data analysis tools like SQL and Python. Excellent communication...
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Customer Service Executive
5 days ago
Hong Kong Island, Hong Kong SAR China EDICO Financial Press Services Limited Full timeMonitor project schedule and scope of work to meet client’s objectives and timeline. Handle client’s requests/enquiries and provide professional solutions. Take up ad-hoc duties when required. Be an accountable executive to all teammates and clients. Requirements Higher Diploma in any disciplines. Proficient in Microsoft Office. Ability to work in a...
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Customer Experience
3 days ago
Hong Kong Island, Hong Kong SAR China DBS Full timeA leading financial institution in Hong Kong is seeking an Associate, Specialist in Customer Experience to enhance service culture while managing projects and communication strategies. The ideal candidate will have a degree in a relevant field, over 3 years of experience in consumer experience, and excellent English and Chinese communication skills. The role...
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Customer Service
3 days ago
Hong Kong Island, Hong Kong SAR China Decathlon Hong Kong Full timeA leading sports retailer in Hong Kong is seeking a Customer Service Advisor to provide exceptional service by managing transactions, returns, and customer issues. You will engage with customers to deliver a joyful experience and collaborate with the team for store operations. Ideal candidates possess good communication skills and a friendly approach,...