Manager / Senior Officer, General Banking Operations
7 days ago
Manager / Senior Officer, General Banking Operations Manage operation processes and procedures for retail business covering banking products and services. Ensure business processes are robust and efficient through continuous review and improvement to address any risk & fraud that might arise. Ensure compliance requirements are strictly observed and followed. Coordinate with other departments and sections to support QA-related activities and ensure compliance. Assist with ad‑hoc QA projects and other tasks as assigned by the QA Manager. Support the alignment of operational risk management strategies with HKMA guidelines, focusing on operational resilience and business continuity planning. Requirements Higher Diploma, Associate Degree, University Degree, or equivalent experience. Minimum 3 years relevant experience in general banking operations. Candidates with less experience may be considered for the position of Senior Officer. Customer centric servicing mindset and excellent communication skills. A proactive team player with good interpersonal skills. Good command of Cantonese, Mandarin and English. Fusion Bank Limited (“Fusion Bank”) is a licensed digital bank in Hong Kong and a joint venture between Tencent Holdings Limited, Industrial and Commercial Bank of China (Asia) Limited, Hong Kong Exchanges and Clearing Limited, Hillhouse Capital and renowned Hong Kong entrepreneur Mr. Adrian Cheng (invested via investment entity – Perfect Ridge Limited). Central, Central and Western District, HK #J-18808-Ljbffr
-
Chargeback Operations Leader
1 day ago
Hong Kong Island, Hong Kong SAR China Manager Senior Manager AVP – Chargeback Full timeA leading financial institution in Hong Kong seeks a Manager / Senior Manager / AVP for Chargeback operations. The successful candidate will lead a team to ensure compliance with VISA and MasterCard guidelines, manage dispute transactions, and liaise with local and overseas banks. Minimum 7 years of experience in Chargeback and Credit Card Operations, and...
-
Hong Kong Island, Hong Kong SAR China Manager Senior Manager AVP – Chargeback Full timeResponsibilities Manage the team to process dispute transactions within the time frame required by VISA, MasterCard and UPI chargeback compliance guidelines Ensure daily operations of Chargeback Team are in compliance with all internal policy and guidelines Liaise with local and overseas credit card member banks for charge back and pre-arbitration operations...
-
Manager, Private Banking Operations
2 weeks ago
Hong Kong Island, Hong Kong SAR China Operations Full timeResponsibilities Study & process corporate actions and monitor the lifecycle of events within pre-defined cutoff time and timely escalation for irregular cases detected Execute & support of (1) the full settlement cycle of private banking products (e.g. equities, bonds, investment funds, structured products and derivatives); (2) deposit and remittance...
-
Senior Banking Operations Manager – Risk
7 days ago
Hong Kong Island, Hong Kong SAR China Fusion Bank Limited Full timeA licensed digital bank in Hong Kong is seeking a Manager / Senior Officer for General Banking Operations. The role involves managing operation processes for retail banking products, ensuring compliance with operational standards, and coordinating QA activities. Candidates should possess at least 3 years of experience in banking operations, a...
-
Senior Officer, General Compliance
7 days ago
Hong Kong Island, Hong Kong SAR China Leadingnation Full timeOur client is a stable and well-established regional private bank in Hong Kong. They are currently looking for a General Compliance, Senior Officer to expand their Compliance capacity in Hong Kong. Responsibilities Manage regulatory and general compliance operation (i.e. licensing, personal account dealing, compliance training and other reporting Work...
-
Project Manager/ 三防經理
5 days ago
Hong Kong Island, Hong Kong SAR China Chiyu Banking Corporation Limited Full timeProject Manager/ 三防經理 (General Affairs Department) Chiyu Banking Corporation Limited has been registered as a licensed bank since 1947. Rooted in Hong Kong for over 70 years, we strive to provide one‑stop cross‑border banking and financial services to customers in Hong Kong, mainland and overseas Chinese. Riding on the edge of the Hong Kong and...
-
Private Banking Operations Leader: Settlements
2 weeks ago
Hong Kong Island, Hong Kong SAR China Operations Full timeA financial services company in Hong Kong is seeking an experienced professional to manage corporate actions processing within Private Banking. Responsibilities include executing full settlement cycles for products such as equities and bonds, and participating in workflow enhancements to reduce operational risks. Candidates should have at least 3 years of...
-
General Banking Officers
1 week ago
Hong Kong Island, Hong Kong SAR China Wealth Dimensions Consultancy Limited Full timeGeneral Banking Officers / Managers & Customer Relationship Managers Add expected salary to your profile for insights Our client, a well known Retail Bank in Hong Kong, is now earnestly looking for candidates to join their General Banking Managers and Customer Relationship Managers. Selected candidates will go through a structured training equipping them...
-
General Manager, Operations Control Centre
1 week ago
Hong Kong Island, Hong Kong SAR China HK Express Full timeGeneral Manager, Operations Control Centre Join to apply for the General Manager, Operations Control Centre role at HK Express General Manager, Operations Control Centre 12 hours ago Be among the first 25 applicants Join to apply for the General Manager, Operations Control Centre role at HK Express HK Express is Hong Kong’s first and only low-cost carrier,...
-
Manager, Operational and Technology Risk
2 weeks ago
Hong Kong Island, Hong Kong SAR China Manager, Operational and Technology Risk Full timeManager, Operational and Technology Risk Why Mox Everything at Mox – from our products, features, to rewards – is designed based on customer research, tailor made for your needs. We care about what customers care about, especially in data security and privacy. Data ethics is core to everyone here at Mox. Who are we looking for? The Mox Operational,...