AI Chatbot Platform Product Manager

6 days ago


WorkFromHome, Hong Kong SAR China binance Full time

A leading cryptocurrency exchange is seeking a product manager for their CS bot management platform in Hong Kong. The role involves planning, designing, and enhancing bot operations using big data and AI, while collaborating with cross-functional teams. Candidates should have a bachelor's degree and product design experience in CS bot. The company offers a competitive salary, career growth opportunities, and a flexible work-from-home arrangement.#J-18808-Ljbffr



  • WorkFromHome, Hong Kong SAR China Binance Full time

    Join to apply for the AI Chatbot Product Manager role at Binance Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. We are trusted by over 280 million people in 100+ countries for our industry-leading security, user fund transparency, trading engine speed, deep...


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  • WorkFromHome, Hong Kong SAR China binance Full time

    Responsibilities Responsible for the overall planning, design, delivery and promotion of CS bot management platform (knowledge base, chat flow, ticket center, etc.) Use big data and AI to improve the working efficiency of CS operations including corpus training, SOP design, assistant reply and case summary, etc. Collaborate closely with cross‑functional...


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    Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. We are trusted by over 280 million people in 100+ countries for our industry-leading security, user fund transparency, trading engine speed, deep liquidity, and an unmatched portfolio of digital-asset products. Binance...

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