AI Chatbot Product Manager
6 days ago
Responsibilities Responsible for the overall planning, design, delivery and promotion of CS bot management platform (knowledge base, chat flow, ticket center, etc.) Use big data and AI to improve the working efficiency of CS operations including corpus training, SOP design, assistant reply and case summary, etc. Collaborate closely with cross‑functional teams including engineering, UI/UX design, and CS operations team to achieve product objectives. Review CS bot KPI and user cases regularly and find valuable insights to guide product improvements. Requirements Bachelor degree or above. Must have product design experience in CS bot. Have a good communication skills with multiple stakeholders. Process strong data analysis and user insight skills. Excellent problem solving and analytical skills. Why Binance Shape the future with the world's leading blockchain ecosystem Collaborate with world‑class talent in a user‑centric global organization with a flat structure Tackle unique, fast‑paced projects with autonomy in an innovative environment Thrive in a results‑driven workplace with opportunities for career growth and continuous learning Competitive salary and company benefits Work‑from‑home arrangement (the arrangement may vary depending on the work nature of the business team) Binance is committed to being an equal opportunity employer. We believe that having a diverse workforce is fundamental to our success. By submitting a job application, you confirm that you have read and agree to our Candidate Privacy Notice . We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us. #J-18808-Ljbffr
-
AI Chatbot Product Manager
1 week ago
WorkFromHome, Hong Kong SAR China Binance Full timeJoin to apply for the AI Chatbot Product Manager role at Binance Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. We are trusted by over 280 million people in 100+ countries for our industry-leading security, user fund transparency, trading engine speed, deep...
-
AI Chatbot Product Manager
6 days ago
WorkFromHome, Hong Kong SAR China Binance Full timeBinance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. We are trusted by over 280 million people in 100+ countries for our industry-leading security, user fund transparency, trading engine speed, deep liquidity, and an unmatched portfolio of digital-asset products. Binance...
-
Senior Data Analyst
2 days ago
WorkFromHome, Hong Kong SAR China Binance Full timeSenior Data Analyst - Chatbot/ Customer Service (AI/LLM) Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. We are trusted by over 280 million people in 100+ countries for our industry-leading security, user fund transparency, trading engine speed, deep liquidity, and...
-
AI Chatbot Platform Product Manager
6 days ago
WorkFromHome, Hong Kong SAR China binance Full timeA leading cryptocurrency exchange is seeking a product manager for their CS bot management platform in Hong Kong. The role involves planning, designing, and enhancing bot operations using big data and AI, while collaborating with cross-functional teams. Candidates should have a bachelor's degree and product design experience in CS bot. The company offers a...
-
AI Chatbot Product Manager for CS Platform
6 days ago
WorkFromHome, Hong Kong SAR China Binance Full timeA global leader in blockchain technology is seeking a knowledgeable individual to manage the customer service bot platform. In this role, you will handle the planning, design, and delivery of the management platform while utilizing big data and AI to enhance operations. The ideal candidate will have a bachelor's degree and relevant experience in product...
-
AI Wealth Manager/Team Head
6 days ago
WorkFromHome, Hong Kong SAR China Heru AI Full timeAbout the job Heru AI is Asia's first AI platform that enhances human-to-human selling. We believe AI will augment, not replace, human agents. Our patent‑pending, domain‑specific recommendation engine makes professional, need‑based advice accessible to all customers. Initially focused on the insurance industry, we plan to gradually expand to other...
-
AI and Automation Engineer
5 hours ago
WorkFromHome, Hong Kong SAR China Crypto.com Full timeWe are a team to design, develop, maintain, and improve software for various ventures projects, i.e., projects that are adjacent to our core businesses and are bootstrapped fast with a lean team. You will be actively involved in the design of various components behind scalable applications, from frontend UI to backend infrastructure. We are seeking a highly...
-
AI Product Manager
4 days ago
WorkFromHome, Hong Kong SAR China Binance Full timeBinance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. We are trusted by over 280 million people in 100+ countries for our industry-leading security, user fund transparency, trading engine speed, deep liquidity, and an unmatched portfolio of digital-asset products. Binance...
-
AI-Powered Wealth Manager
6 days ago
WorkFromHome, Hong Kong SAR China Heru AI Full timeA cutting-edge AI platform in Hong Kong is seeking an AI Wealth Manager/Team Head to lead a team of financial advisors. This full-time hybrid role emphasizes developing financial strategies, overseeing investment portfolios, and ensuring compliance with industry standards. Candidates should possess strong leadership, analytical abilities, and fluency in...
-
Social Media Manager
5 hours ago
WorkFromHome, Hong Kong SAR China DataAnnotation Full timeOverview Join to apply for the Social Media Manager role at DataAnnotation . We are looking for a Social Media Manager to join our team to train AI models. You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the quality of each model. In this role you will need to hold an expert level of linguistics. You...