Japanese Speaking Customer Service Assistant

5 days ago


Kowloon, Hong Kong SAR China Yamato Logistics (Hong Kong) Limited Full time

Japanese Speaking Customer Service Assistant Coordinate & communicate with clients, sales, operation and warehouse. Follow up shipment, prepare billing and monthly statement. Handle clients' inquiries and complaints by phone or email. Maintain good customer relationship. Excellent communication and negotiation skills. Responsibilities Coordinate and communicate with clients, sales, operations and warehouse. Follow up shipments, prepare billing and monthly statements. Handle client inquiries and complaints via phone or email. Maintain good customer relationships. Perform other ad-hoc duties as assigned. Qualifications Degree or above. 1 year or more customer service or logistics operation experience (Fresh Graduates also welcome). Mature, good sense, responsible, willing to learn and able to work under pressure, initiative, positive mindset and well organized. Good command of written and spoken English, Chinese and Japanese (N1). Good communication with clients and colleagues. Good PC skills, proficient in MS Office and Chinese word processing. Immediate availability is highly preferred. Working Location Kowloon Bay or Kwai Chung Our Offer Attractive salary. Discretionary bonus. Annual leave. Birthday leave. Education allowance. Marriage leave. Medical insurance. Training benefits. #J-18808-Ljbffr



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