Global Retail Excellence Lead: SOPs, Training

The Retail Excellence Manager is accountable for driving overall retail excellence objectives and leading the development of frontline teams across international markets. This includes developing new or reviewing existing Standard Operating Procedures (SOPs), executing group-level guidance, ensuring its accurate implementation across diverse regions, and...

A leading luxury retail company in Hong Kong is seeking a Retail Training Manager to enhance service standards across its operations. The candidate will be responsible for developing training programs and coaching frontline teams to achieve excellence in clienteling and retail service. The ideal applicant will have a degree in Human Resources or a related...

A leading luxury retail company in Hong Kong is seeking a Retail Training Manager to enhance service excellence through effective training programs. The role involves developing training initiatives, collaborating with market teams, and ensuring brand consistency in service delivery. Candidates should have a degree in Human Resources Management, extensive...

Assistant Manager, Retail Excellence (4-month contract) Accountable for driving overall retail excellence objectives at the Group level. To create best-in-class retail environment/ standards for clients, this includes developing new or reviewing existing SOPs. Understand market needs/ practice and to provide retail standards to achieve long-term, sustainable...

A leading luxury retail group in Hong Kong is seeking an Assistant Manager for a 4-month contract focused on driving retail excellence. Responsibilities include enhancing service standards, analyzing KPIs, and streamlining operational procedures. Candidates should have at least 5 years of experience in retail operations, a Bachelor's Degree, and strong...

A leading luxury jewellery firm in Hong Kong is seeking an Assistant Manager, Retail Training (International). The role involves driving retail excellence through training and development of frontline teams. Responsibilities include executing key training programs, identifying training needs, and collaborating with other departments. Ideal candidates will...

Assistant Manager, Retail Excellence (4-month contract) Location: Hong Kong China, HK About the Job Accountable for driving overall retail excellence objectives at the Group level. To create best-in-class retail environment/ standards for clients, this includes developing new or reviewing existing SOPs. Understand market needs/ practice and to provide retail...

A leading beauty retailer in Hong Kong seeks a passionate Training Manager to enhance its retail training programs. This role involves planning and delivering product and skills training, fostering a culture of empowerment, and supporting team development in a dynamic environment. Candidates should possess a Bachelor’s degree and a minimum of 6 years in...

A luxury retail company in Hong Kong is seeking a Training Manager to develop and execute training programs aimed at enhancing service standards. The ideal candidate will have a degree in HR or Business, with 8 years of experience in retail training, preferably within luxury or multinational environments. Responsibilities include collaborating with market...

A global beauty brand is seeking a Training Manager for its Travel Retail Team in Hong Kong. The successful candidate will drive team engagement and training, manage the Learning Management System, and ensure exemplary service standards. Ideal applicants should have experience in the beauty industry, proven coaching capabilities, and strong interpersonal...