Senior Manager, Digital Banking

Responsibilities Manage the team to process dispute transactions within the time frame required by VISA, MasterCard and UPI chargeback compliance guidelines Ensure daily operations of Chargeback Team are in compliance with all internal policy and guidelines Liaise with local and overseas credit card member banks for charge back and pre-arbitration operations...

A leading financial institution in Hong Kong seeks a Manager / Senior Manager / AVP for Chargeback operations. The successful candidate will lead a team to ensure compliance with VISA and MasterCard guidelines, manage dispute transactions, and liaise with local and overseas banks. Minimum 7 years of experience in Chargeback and Credit Card Operations, and...

A leading recruitment firm seeks a Senior Manager for Digital Banking & Product to formulate strategies and manage innovative products in Hong Kong. The role requires extensive experience in digital banking development and project management, with proficiency in both Chinese and English. Ideal candidates will have a strong knowledge of digital governance and...

Infopro Digital group is recruiting for a Senior Enterprise Account Manager to join our Risk Global business unit on a permanent basis. Infopro Digital is a B2B group specialising in information and technology. With a presence in 20 countries, the group has 4,000 employees of 79 nationalities. About Risk Global Risk Global , part of Infopro Digital, is home...

Lead Writer & Strategist – AI & Digital Infrastructure We’re looking for a Senior Content Strategist & Lead Writer deeply plugged into the AI ecosystem to help Singtel’s Digital Infrastructure Company (DICo) sharpen its narrative across AI cloud, data centres, connectivity, GPUs, and the broader AI stack. DICo integrates data centres, connectivity,...

A leading bank in Hong Kong is seeking a Digital Product Manager to drive the development and management of innovative digital products. The ideal candidate will have 3-5 years of relevant experience in product management, proficient in both English and Chinese, and possess strong analytical and project management skills. Responsibilities include managing...

We are seeking a highly motivated and experienced Client Acquisition Manager to join our Banking division in Hong Kong. This role focuses on identifying, engaging, and onboarding Ultra High Net‑Worth Individuals (UHNWIs) interested in establishing banking relationships with Mashreq Private Banking division in UAE for their UAE banking & wealth management...

Infopro Digital is seeking a Senior Marketing Manager to lead subscriptions marketing for our flagship financial market brands: Risk.net , WatersTechnology , and FX Markets . Based in our London office , this role is pivotal in developing and executing strategies to retain and expand our subscriptions revenue , while engaging subscribers to ensure they gain...

A leading bank in Hong Kong is looking for a Digital Product Manager to own the product lifecycle and enhance customer experience through digital solutions. You will work with multi-functional teams to deliver engaging digital experiences and optimize customer journeys, using insights from data analytics. The ideal candidate will have a strong background in...

About WeLab WeLab, a leading pan-Asian fintech platform, operates two digital banks (WeLab Bank and Bank Saqqu) as well as multiple online financial services in Hong Kong, Mainland China, and Indonesia, with over 70 million users and over 700 enterprise customers. WeLab uses technology to help users access credit, save money, and enjoy their financial...