Solution Specialist

5 days ago


Kowloon, Hong Kong SAR China Goip Aula Limited Full time

We are seeking a Solution Specialist to collaborate with our sales team on pre‑sales life cycle for ITSM and SIEM solutions. You will be responsible for designing solutions, crafting proposals, and demonstrating product value to our clients. Responsibilities Identify and pursue sales opportunities for Enterprise Solutions, including ITSM, NOC and SIEM solutions, to drive achievement of sales goals and targets. Collaborate with the sales team to support ITSM, Network Monitoring and SIEM solutions, ensuring alignment with client needs. Collaborate with the sales team to gather and analyze customer requirements. Craft the detail solution designs, workflow, BoMs and competitive positioning; contribute to SOW assumptions and risk registers. Conduct presentations and demonstrations, leveraging industry domain knowledge and POC to showcase solution capabilities. Prepare project‑related documentation, including solution designs, technical proposals, and tender documents, while managing achievable timelines and deliverables. Stay up to date with industry trends and best practices to ensure that the managed solutions provided are innovative, efficient, and cost‑effective. Assist in project implementation and post‑sales activities, including customer meetings, to ensure seamless execution. Requirements Bachelor’s degree in Computer Science, Information Technology, or related discipline. Minimum 5 years of relevant experience in pre‑sales and IT project consulting, with a strong preference for expertise in ITSM and SIEM. Strong communication, presentation, negotiation, and analytical skills, with the ability to build client relationships and adapt to new technologies. Organized, detail‑oriented, and capable of multitasking independently, with a keen sensitivity to numbers and robust planning abilities. Proficiency in Microsoft Office and PowerPoint presentation. Excellent command of spoken and written English and Mandarin. Holder of ITIL v3 or v4 / CISSP are highly desirable. What we offer Competitive salary and comprehensive medical insurance coverage. Opportunities for career advancement and professional development. Ready to take the next step in your career? Apply now and be part of something impactful. #J-18808-Ljbffr



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