System Engineer, Messaging

6 days ago


Hong Kong Island, Hong Kong SAR China Classy Wheeler Limited Full time

Responsibilities Work within the Email Services team, as part of a group of skilled support and implementation staff responsible for the management, administration, delivery and integrity of messaging infrastructure. Working closely and sharing knowledge with team members both locally and around the world is a key aspect of the role. The role includes, but is not limited to, all reactive elements of day to day service delivery, escalation, problem solving and implementation tasks. Support of multiple technologies in Email delivery to agreed service levels. These areas include end to end support for email and support activities. Support of multiple Messaging technologies such as Microsoft Exchange and an ecosystem of service and security technologies that support the transmission of email and other collaboration capabilities. Successful candidates will be able to demonstrate good technical proficiency in Messaging platforms and supporting systems (through a combination of experience and industry-recognised certification/training). Job Requirements Messaging platforms such as Microsoft Exchange 2010 – 2016 Proofpoint, Clearswift appliances and PGP encryption Message archiving technologies such as Enterprise Vault Microsoft Technologies such as ActiveSync and Outlook Positive and proactive attitude Good analytical skills, ability to identify and resolve problems Strong written and verbal communication – ability to clearly articulate issues Highly organised and able to manage own workload and prioritise tasks Excellent attention to detail and diligence to see tasks through Ability to build good relationships and work in a team Aptitude for learning and developing in the role Minimum of 5 years relevant IT Systems Experience #J-18808-Ljbffr



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