Business Analys, AI Chatbot, Insurance

6 days ago


Hong Kong Island, Hong Kong SAR China Michael Page International (HK) Ltd Full time

Business Analys, AI Chatbot, Insurance (6m contract renew) As a Business Analyst (Gen AI), your main responsibilities will include: Gathering and analyzing business requirements to identify opportunities for generative AI integration. Collaborating with technology teams to design and implement AI-driven solutions in alignment with business goals. Developing and maintaining documentation, including workflows, processes, and system specifications. Conducting feasibility studies and cost-benefit analyses for proposed AI initiatives. Providing training and support to stakeholders on new AI tools and systems. Monitoring the performance of implemented solutions and recommending enhancements as needed. Ensuring compliance with industry standards and data privacy regulations. Facilitating communication between technical and non-technical teams to ensure project success. Working in a Leading Insurance GroupLarge Scale of Digital Gen AI Chatbot Project Bachelor's or Master's degree in Business, Computer Science, Data Science, or related field. 3+ years of experience in business analysis, preferably within insurance or financial services. Strong understanding of generative AI technologies (e.g., LLMs, transformers, prompt engineering). Experience working with cross-functional teams in agile environments. Excellent analytical, communication, and stakeholder management skills. Familiarity with data privacy, model governance, and AI ethics in regulated industries is a plus. Our client is a well-established large organization in the insurance industry, recognized for its commitment to innovation and excellence. Operating in Hong Kong, the company offers a collaborative environment, cutting-edge technology, and opportunities for professional growth. Experience with tools such as OpenAI, Azure AI, Google Vertex AI, or similar platforms. Knowledge of insurance operations including underwriting, claims, and policy administration. Ability to interpret and explain technical concepts to non-technical stakeholders. #J-18808-Ljbffr



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