IT Business Analyst
3 days ago
Leading Financial Service, Large-scale Digital AI Program Cutting-edge and Fast-paced environment About Our Client The company is a large organization within the financial industry, known for its commitment to innovation and excellence. It is focused on enhancing its digital capabilities to deliver exceptional services to its customers. Job Description Lead requirements gathering, design, and implementation of AI chatbot solutions across customer service, internal operations, and sales enablement. Collaborate with NLP engineers, UX designers, and product managers to optimize chatbot performance and user experience. Define KPIs and success metrics for chatbot adoption and effectiveness. Analyze current business processes and identify opportunities for automation, digitization, and AI integration> Develop business cases, process maps, and transformation roadmaps aligned with strategic goals. Create detailed business requirement documents (BRDs), functional specifications, and user stories. Conduct gap analyses, feasibility studies, and impact assessments for proposed solutions The Successful Applicant Bachelor's degree in Information Systems, Business, or related field (Master's preferred). 4+ years of experience as a Business Analyst in IT or digital transformation roles. Proven experience with AI chatbot platforms (e.g., Microsoft Bot Framework, Dialogflow, Rasa). Strong understanding of digital technologies: cloud, automation, data analytics, and enterprise platforms. Agile/Scrum experience and certifications (e.g., CBAP, PMI-PBA, Agile BA) are a plus. What's on Offer Competitive monthly salary Opportunity to work within a leading organization in the insurance industry. Exposure to innovative digital transformation projects. Supportive and professional work environment. #J-18808-Ljbffr
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Hong Kong Island, Hong Kong SAR China IT Solutions Ltd. Full timeA major banking institution based in Hong Kong is looking for IT Business Analysts to undertake data analysis focusing on risk management systems and projects. The ideal candidate will have a degree in Finance or Business Administration, alongside at least 2 years of experience in business analysis or IT project management. Knowledge of SQL and risk...
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Major Bank: IT Business Analyst
5 days ago
Hong Kong Island, Hong Kong SAR China IT Solutions Ltd. Full timeMajor Bank: IT Business Analyst (Risk Management) We are searching on behalf of a Major Bank for IT Business Analysts to work on data analysis of Risk Management related systems and projects. Responsibilities: Perform business analysis and user requirement studies Work closely with business users and developers to ensure effective project implementation...
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Senior Business Analyst — AI CRM Projects
3 days ago
Hong Kong Island, Hong Kong SAR China IT Solutions Ltd. Full timeA major financial institution in Hong Kong is seeking Senior Business Analysts to work on CRM-related projects. Candidates should have a degree, preferably in Computer Science or Business Studies, and experience in business analysis or IT Project Management. Strong communication skills in both English and Chinese are essential. This is an excellent...
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Senior IT/Business Analyst – Treasury
5 days ago
Hong Kong Island, Hong Kong SAR China IT Solutions Ltd. Full timeA leading IT solutions provider in Hong Kong is seeking a Business Analyst to bridge business users and technical developers. Responsibilities include collecting and analyzing user requirements, managing project implementation, and coordinating testing. Candidates should ideally have a degree in Global Business or related fields, with knowledge of Treasury...
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Senior Business Analyst
5 days ago
Hong Kong Island, Hong Kong SAR China IT Solutions Ltd. Full timeA leading banking institution in Hong Kong is seeking experienced Senior Business Analysts to collaborate on Mobile Banking FinTech projects. Candidates should have a relevant degree and experience in business analysis or IT project management. This role requires strong communication skills in both English and Chinese, and knowledge of banking systems is a...
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Hong Kong Island, Hong Kong SAR China IT Solutions Ltd. Full timeA leading financial institution in Hong Kong is seeking Junior IT Business Analysts. The role involves creating business analysis, formulating test plans, and working closely with business users and developers. Fresh graduates are encouraged to apply. This is an excellent opportunity to develop professional skills in a major banking environment with...
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Junior IT Business Analyst, Mobile
5 days ago
Hong Kong Island, Hong Kong SAR China IT Solutions Ltd. Full timeA major banking partner in Hong Kong is looking for Junior IT Business Analysts. This role offers a chance for fresh graduates to gain valuable experience in a dynamic banking environment. Responsibilities include business analysis, test planning, and project implementation. Strong attention to detail and communication skills are essential, along with a...
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Hong Kong Island, Hong Kong SAR China IT Channel (Asia) Limited Full timeA financial services firm located in Hong Kong is seeking a Business Analyst to serve as a liaison between business stakeholders and the IT department. The ideal candidate will have 0-3 years of experience in business analysis and project management, a degree in IT or related fields, and strong communication skills in English, Cantonese, and Putonghua. The...
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Business Analyst, Wealth Management, IT
5 days ago
Hong Kong Island, Hong Kong SAR China IT Channel (Asia) Limited Full timeResponsibilities Serve as a liaison between business stakeholders and the IT department, focusing on the analysis and implementation of technology solutions that meet the needs of the securities, brokerage & wealth management business. Collaborate with business stakeholders to gather, analyze, and document business requirements related to securities and...
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Hong Kong Island, Hong Kong SAR China IT Solutions Ltd. Full timeCorporate Banking: Junior IT Business Analysts - Major Bank (Welcome Fresh Grad) We are searching on behalf of a major bank for a number of Junior IT Business Analysts Responsibilities: Create detailed business analysis, outline problems and professional solutions to users and developers Formulate Test Plans and conduct User Acceptance Test Work closely with...
