Assistant Manager/Manager, Underwriting, Life Operations

2 weeks ago


hong kong, Hong Kong SAR China FWD Insurance Full time

Assistant Manager/Manager, Underwriting, Life Operations Join to apply for the Assistant Manager/Manager, Underwriting, Life Operations role at FWD Insurance About FWD Group FWD Group (1828.HK) is a pan‑Asian life and health insurance business that serves approximately 34 million customers across 10 markets, including BRI Life in Indonesia. The company aims to deliver innovative, customer‑led and tech‑enabled insurance products. Established in 2013, FWD Group is listed on the Hong Kong Stock Exchange (1828.HK). The Job Develop and implement underwriting and operational framework, policies, and procedure guidelines Monitor processing of new business and underwriting to ensure SLA and quality standards are met Perform underwriting assessment on medical and non‑medical cases within approval limits Liaise with distribution‑channel leads to identify improvement opportunities Review and verify customer due‑diligence, AML, and CTF duties in accordance with guidelines and regulations Maintain good business relationships with channels (e.g., agency, bancassurance, broker) Participate in UATs and ad‑hoc projects The Person University graduate or above, preferably with professional insurance qualifications such as FLMI Minimum 6 years solid experience in life and medical insurance underwriting Strong analytical and problem‑solving skills; self‑motivated team player Excellent interpersonal and communication skills at all levels Ability to work under pressure and multi‑task in a dynamic environment Good command of written and spoken English and Chinese Proficient with Microsoft Word, Excel, and PowerPoint We offer a 5‑day work week, 20‑22 days of annual leave, excellent learning and development opportunities, and an attractive package to the right candidate. Information collected will be treated in strict confidence and used solely for recruitment purposes. The company will retain all applications for no longer than 24 months, after which they will be destroyed. We are an equal‑opportunity employer and do not discriminate on the basis of race, gender, disability, or family status in our employment process. #J-18808-Ljbffr



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