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Senior People

1 week ago

Hong Kong, Central and Western District, Hong Kong SAR China Lululemon Athletica Full time

Business Unit: Store Support Centre (SSC)

Time Type: Full-time

Description & Requirements

Who we are

lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.

About this team

The Senior People and Culture (P&C) Partner is a credible business-oriented solution provider and trusted partner. You deliver generalist support for our Store Support Centre (SSC) employees in Regional commercial functions in APAC, including, counsel and guidance in talent management, employee relations, development, absence management and you actively manage all aspects of people related matters autonomously and to ensure a proactive level of support is provided to the business.

A day in the life:

Business Partnering
  • Be a P&C advisor to Business leaders for building and developing the leadership team that creates an inclusive and thriving work environment.
  • Provide effective and timely P&C support and counsel to managers and team leaders on various P&C related topics including assisting to interpret defined P&C policies and procedures.
  • Provide coaching and advice on career development, recruitment practices, succession planning, compensation and performance management, diversity & inclusion and other HR practices.
  • Provide compliance related topics and needs to be P&C for Regional function leaders to comply the local requirement by closely working with Asset Protection and Legal.
  • Review people data to identify trends across SSC and provide recommendation on action plans for improvement related to employee engagement and retention.
  • Support organization design reviews and implement change management actions and communication.

Employee Relations

  • Offer first line ER support, in partnership with People Practices, for all SSC ER cases, including disciplinary up to and including termination.
  • As required in partnership with people practices, lead and conduct investigations regarding violations of our company's standards of conduct.
  • In partnership with Health & Wealth (H&W) team, support Managers with role accommodation/modification requests and follow up with internal and external partners to support return to work planning and long-term absence.
  • In partnership with people practices, ensure compliance for all corporate policies & procedures, all local laws.
  • Support to establish the labor union and communicate closely with P&C for Business leaders for necessary follow up.

Performance Management

  • Support Managers through coaching performance management and improvement in order to assist in improving employee's performance.
  • Facilitates and offer guidance to managers on the Performance Improvement Process (PIP).

Talent Development and Workforce Planning

  • Provide Workforce Planning advice and support hiring managers to determine future resourcing needs and develop plans for retention, and recruitment based on company Strategy, predicted skills gaps, and employee turnover.
  • Partner with Talent acquisition and FP&A.
  • Partner with H&W team to determine applicable salary.
  • Support P&C Manager with delivery of annual people programs including Pace, compensation review and bonus programs.

People Operations

  • Manage employee pulse processes for SSC, monitor employee engagement and provide advice and recommendation to managers to identify, develop and implement action plans.
  • Make recommendations on continuous improvement of policies and practices, in line with legislation and best practice.
  • Validate and confirm that all P&C administrative forms/systems are correctly completed by managers with appropriate approvals, and regularly create and maintain employee records in Workday.
  • Partner with Talent acquisition to support and facilitate on hiring and onboarding processes.
  • Ensure that all Workday people transactions and reporting is completed in a timely manner along with general P&C administration management in partnership with People Experiences support team.
  • Closely work with Learning & Leadership Partner and cross functional leaders to create SSC engagement and events.
  • Work closely with 3rd Party recruitment agency and legal team on hiring offshore employee in different locations.
  • Any other duties and tasks that assigned.
Qualifications:
  • Bachelor of Business (Human Resources Management degree preferred).
  • 5-8 years' experience in P&C BP/generalist experience, ideally in the retail or commercial functions (or other similar fast paced) sector.
  • Experience coaching and developing team capabilities; trusted partner with skills to support leaders to lead from clarity.
  • Consulting and collaboration skills – skilled at consulting with wide variety of partner types.
  • Strong knowledge of employment law and ability to apply to a variety of situations.
  • Experience managing employee records (HRIS), and working with other HR Systems.
  • Personal responsibility to see issues through to resolution and meticulous attention to detail.
  • Integrity – Do what they say they will do, by when they say they will do it.
  • Open to giving & receiving feedback – they feel there is always more to learn and have a willingness to admit failures.
  • Strong written and spoken English and Cantonese.

Must haves:

  • Acknowledges the presence of choice in every moment and takes personal responsibility for their life.
  • Possesses an entrepreneurial spirit and continuously innovates to achieve great results.
  • Communicates with honesty and kindness, and creates the space for others to do the same.
  • Leads with courage, knowing the possibility of greatness is bigger than the fear of failure.
  • Fosters connection by putting people first and building trusting relationships.
  • Integrates fun and joy as a way of being and working, aka doesn't take themselves too seriously.

Beyond the Paycheck (Benefits & Perks) At lululemon, we care for and invest in the whole person – body, mind, spirit. Our total rewards program is designed to support you in achieving your goals and focus on the things you love. In addition to competitive base pay and a team-based bonus program, we also offer paid time off, generous employee discounts, fitness/yoga classes, parenthood top up program and personal and professional development programs. Note: availability of these benefits and perks may be subject to your location & employment type and may have certain eligibility requirements. The Company reserves the right to alter these benefits and perks in whole or in part at any time without advance notice.

Only those applicants under consideration will be contacted. Please accept our utmost appreciation for your interest. lululemon is an Equal Employment Opportunity employer. Employment decisions are based on merit and business needs, and not on race, color, creed, age, sex, gender, sexual orientation, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions or any other classification protected by federal, state or provincial and local laws and ordinances. Reasonable accommodation is available for qualified individuals with disabilities, upon request. This Equal Employment Opportunity policy applies to all practices relating to recruitment and hiring, compensation, benefits, discipline, transfer, termination and all other terms and conditions of employment. While management is primarily responsible for seeing that lululemon equal employment opportunity policies are implemented, you share in the responsibility for assuring that, by your personal actions, the policies are effective.

lululemon is committed to providing reasonable accommodation to applicants with disabilities. If you would like someone from our team to contact you for individualized support, email us at . In your email, please include the position title, the location of the position and the nature of your request.

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