Clerk III

Job Title Clerk III (Health Information & Medical Records Office) Reference No. HKWCS Application Deadline 17 December 2025 Date of Issue 4 December 2025 Rank & Location Hong Kong West Cluster, Queen Mary Hospital, Health Information & Medical Records Office Salary HK$17,286 – HK$26,908 per month (HGPS point 2 - 9) including Monthly Allowance. Up to 15% of total basic salary may be offered as end‑of‑contract gratuity to contract staff. Key Responsibilities Provide patient services, including registration, enquiries, and counter services. Handle requests for release of patient information, such as medical reports and data access requests. Handle health information and medical records, including retrieval, return, filing, record keeping and other logistical support tasks related to record service. Provide administrative support to the Department, including compilation of statistics, management reports, and meeting notes. Coordinate and assist in hospital special projects. Perform any other duties as assigned by supervisors. Entry Requirements (a) Passes in 5 subjects in the Hong Kong Certificate of Education Examination including English Language (Syllabus B), Chinese Language, and Mathematics, or equivalent; OR (b) 5 subjects in the Hong Kong Diploma of Secondary Education attaining specified levels: Level 2 in English Language, Chinese Language, Mathematics; Level 2 in New Senior Secondary subjects / “Attained” in Applied Learning subjects / Grade E in Other Language subjects; or equivalent. Ability to perform typing, word processing and/or Chinese word processing. Experience in providing administrative support in a hospital preferred. Knowledge of common office automation, PC applications, and HA IT systems, including but not limited to Medical Records Tracing System (MRTS), Out‑patient Appointment System (OPAS), and In‑patient Administrative System (IPAS). Knowledge of other dialects (e.g., Mandarin) in the light of individual job requirement. Good communication, interpersonal, and organization skills. Remarks Please refer to for “Notes to Applicants”. Serving staff who have completed F.5 / S.5 or equivalent and have 2 years’ clerical experience within HA may also be considered. The selected candidate may be required to perform 24‑hour shift duty and duties during typhoons, rainstorms, and other emergencies. Application Instructions Please submit your application online on or before 17 December 2025. For enquiries, please telephone . Location Hong Kong West Cluster - Queen Mary Hospital Job Category Supervisory, Clerical and General (Including EA rank) #J-18808-Ljbffr