Senior Business Strategy Manager
3 days ago
Job No.: 499396
Employment Type: Full time
Departments: Personal Banking and Wealth Management Department
Job Functions: Strategic Planning, Business Support, Data Analysis, Sales Management
Responsibilities
- Assist management in formulating and implementing performance management and HR management initiatives. This includes designing incentive programs, performance assessments, personnel management, and training projects to enhance branch business performance, improve employee management efficiency, and increase productivity.
- Oversee frontline performance management and mechanisms in relation to the Bank’s and local regulatory requirements. Continuously monitor the performance of each distribution channel and sales performance. Regularly review for enhancements to align with market practices and overall business objectives, supporting frontline in achieving sales targets and objectives.
- Work closely with the HR department to provide a full spectrum of HR functions, including but not limited to manpower planning, talent acquisition and deployment, training management, succession planning, rewards and performance management, employee relations, and staff retention.
- Establish employee relations and communication channels, effectively manage employee feedback, and handle employee complaints and special cases in a timely manner.
- Facilitate staff development, monitor the implementation and progress of various measures, recommend enhancements, and implement appropriate solutions.
- Consolidate data from various sources regarding frontline staff, perform data cleansing, and conduct analysis for management. This includes management information systems, compiling and distributing sales performance reports, and analyzing the productivity of the branch network. Provide insights and solutions to staff performance management and development to improve overall work efficiency and productivity.
- Prepare reports and presentations summarizing key findings and recommendations for management review.
- Collaborate with key stakeholders to promote and implement the overall performance management and staff development strategies for frontline staff.
Requirements
- University degree or above in any discipline with 5 years of working experience in the banking or financial industry preferred.
- Proven experience in frontline performance management, project management, and people management. Candidates with less experience will be considered for the Business Strategy Manager role.
- Excellent communication, influencing, and presentation capabilities.
- Strong analytical, problem-solving, and decision-making skills, with a great sense of ownership and responsibility for assigned tasks.
- Proficiency in spoken and written English and Chinese. Mandarin would be an advantage.
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