Sopra Steria | Infrastructure Engineer

5 days ago


hong kong, Hong Kong SAR China Sopra Steria Full time

Company:
Sopra Steria is a listed European tech leader specializing in Consulting, Digital Service, and Software. We have 60,000 employees worldwide located in different regions (Europe, North America, and Asia), with Singapore as the HQ for APAC. EvaGroup Asia Pacific is part of Sopra Steria I2S APAC, responsible for Infrastructure, Cloud, and Cybersecurity services.

Position Purpose:
We are looking for an Infrastructure Engineer to assist one of our clients - a leading global investment bank. This role is for a technical support position, and the candidate will be responsible for supporting projects/services, particularly on In Place Upgrade and Tech refresh projects. Must ensure that the team's services are delivered on time and aligned to agreed SLAs and processes. The candidate will help ensure the quality of ITP services remains consistently high, that operating policies are developed or strictly followed, and adhere to all IT security policies to maintain system integrity and quality.

Responsibilities:

  • Responsible for production security projects
  • Must have skills in:
  • Red Hat Enterprise Linux 7.x / 8.x/ 9.x
  • Ubuntu 16.x / 18.x / 20.x / 22.x
  • In Place Upgrade experience
  • Veritas & OpenSVC Cluster Skills
  • Good to have skills:
  • ITIL
  • Ansible
  • Python
  • Resolve or coordinate the resolution of issues with other internal teams globally and/or with the vendor
  • Communicate and provide status updates on issues to business users, management team, and other stakeholders
  • Ensure issues are reported, tracked, and followed up in a timely manner.
  • Support Disaster Recovery Test, Live-play, and Business Continuity activities
  • Ensure appropriate escalation to management and/or permanent control (or Compliance as appropriate) as soon as an issue is identified.

Requirements:

  • At least 8+ years of technical experience in operating systems (OS):
  • Red Hat Enterprise Linux 7.x / 8.x/ 9.x
  • Ubuntu 16.x / 18.x / 20.x / 22.x
  • Must have the concept for handling in-place upgrades and resolving related failures
  • Must have Veritas and OpenSVC skillset to support daily operations and setup for projects
  • Must know how to code, apply, and troubleshoot Ansible playbooks
  • Must have excellent written and verbal communication skills in English, able to break down complex technical situations and communicate with non-technical managers and very technical Level 3 senior system administrators
  • Preferable if the candidate has knowledge and skills working with Low Latency or Electronic Trading Network
  • Proficiency in handling and/or contributing to complex IT projects
  • Able to work autonomously and as part of a team using strong analytical skills
  • Demonstrate a systematic and logical approach to problem-solving
  • Good presentation and documentation skills, possess good timekeeping and attention to detail
  • Willing to work on weekends and be on call or attend incident calls outside office hours at short notice
  • Relishes taking ownership, being totally hands-on, and comfortable directly interfacing with people at all levels of the organization
  • Be service-oriented, customer-focused, positive, committed, and have an enthusiastic 'can do' attitude
  • Able to plan, test, and execute Production changes successfully following a robust Change Management process
  • Documentation on Audits, Reports, IT Procedure, etc.

Other Value-Added Competencies:

  • Knowledge and experience with Ansible Tower, Centrify, Veritas, and BMC software
  • Experience using or supporting VSAN, iSCSI, DAS, NAS, SAN storage technologies
  • Good scripting skills in PowerShell, Python, or other programming languages
  • Knowledge and experience using Agile methodologies and/or has been part of DevOps teams

Qualifications:

  • A professional certification in RHEL
  • Qualified in ITIL

Benefits:

  • Regular team buildings
  • 18 leave days / Year
  • Health, GP, Dental, and Optical Insurance
  • Annual bonus
  • Working hours: from 9 am to 6 pm, Monday to Friday
  • E-learning and certification paths

Seniority level: Mid-Senior level

Employment type: Full-time

Job function: Information Technology

Industries: IT Services and IT Consulting

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