Field Engineer

4 days ago


Hong Kong Island, Hong Kong SAR China Swing Consulting Ltd. Full time

SW9319 |26 May 2017 Field Engineer (bank) Responsibilities Provide 7x24 technical support to bank’s IT Infrastructure operations, projects and/or initiatives when required Ensure production problems under Technology Infrastructure Services are being resolved and properly followed up by service provider in order to minimize the business impact Monitor, control and maintain tracking of IT equipment move-in/out at Data Centre (DC) and server rooms. Provide checking and reconciliation of our devices and assets onsite. Manage vendors to deliver quality IT services for DC and server rooms in accordance with agreed SLA. Co-ordinate among vendor supports to follow up alerts detected and incidents for facilities at DC and server rooms. Provide support to BAU operations and regular onsite inspections in accordance with our standards and processes as well as audit and regulatory requirements for DC and server rooms. Ensure daily operations at DC and server rooms are comply with our prevailing processes. Co-ordinate among different teams of vendors and our teams to drive and support major production changes at DC and servers rooms. Qualifications Strong working experience in Windows and AIX Technical Support (at least 5 years or above) Good knowledge of VMware, SQL, DB2 & Oracle database systems Experience with IBM Open Systems products such as TWS, ITM, TMS, and On-Demand. Technical knowledge with structured cabling and Data Centre Facility Management Technical knowledge in Windows, AIX, Linux, SQL, Oracle, DB2, IP network Good problem solving and analytical skills Customer focus and business focus Positive working attitude Good team player Able to communication with supervisor and peers Written/verbal communications skills in English and Chinese (both Cantonese and Mandarin) Hands‑on experience in managing DC operators and day‑to‑day operations of DC Technical knowledge in DC standards, facilities, cabling and physical security controls How to apply Registering your information in our database lets us easier to match the most suitable job for you. Please fill in the following form to get registered in our database or you may email your information in MS WORD format directly to . Ref No : SW9319Your Name :Your Email :Contact No. :Your CV :Please upload a file in a Word format with size smaller than 20 MB #J-18808-Ljbffr


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