Head of Retail

1 day ago

Kowloon, Hong Kong SAR China Manpower Services (Hong Kong) Limited Full time

Job Responsibilities Develop and execute holistic retail strategies to maximise sales, profitability, and customer experience across the entire retail network Oversee daily store operations, ensuring efficiency, regulatory compliance, and consistently high standards of customer service Lead, motivate, and support retail store managers and front‑line teams through coaching, training, and performance management Analyse and interpret retail performance data to identify trends, growth opportunities, and areas requiring improvement Collaborate closely with cross‑functional teams to ensure strong alignment between retail operations and overall business objectives Stay current with industry developments, competitive activities, and consumer behaviour to guide strategic planning and decision‑making Play an active role in shaping overall business strategy and key decisions as a core member of the leadership team Job Requirements At least 8 years of experience in retail management, with a strong track record of driving business growth and operational excellence Strong strategic mindset and analytical skills, with the ability to interpret data and make sound, data‑driven decisions Excellent leadership and people management capabilities, with a proven ability to inspire, engage, and develop teams Strong customer‑centric mindset, with a deep understanding of what it takes to deliver a seamless and high‑quality customer experience Demonstrated experience in effective cross‑functional collaboration and contributing to broader business strategy Solid understanding of the retail industry and consumer trends in the Hong Kong market Bachelor’s degree in Business, Retail Management, or a related discipline Feel free to send your resume to WhatsApp Raymond for further action. #J-18808-Ljbffr

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