Front Office Leader – Guest Experience

A leading hotel group located in Tsuen Wan District is seeking a Front Desk Supervisor to oversee front office operations, ensuring guest satisfaction and efficient service. The ideal candidate will have a diploma in hotel management and 2-3 years of experience in a similar role. Proficiency in English, Mandarin, and Cantonese is essential. This full-time...

A leading hotel in Hong Kong seeks a Front Office Manager with over 8 years of hotel industry leadership experience. The ideal candidate will excel in guest services, manage Front Office staff, and ensure adherence to service standards. Responsibilities include overseeing check-in/check-out processes, resolving guest complaints, and providing top-tier...

A prominent hotel group in Hong Kong is seeking an experienced Front Office Manager to assist in all aspects of department operations. The candidate will lead the Front Office team, ensuring exceptional service and adherence to company standards. Responsibilities include managing staff performance, resolving disputes, and providing guidance in daily...

Date: 21 Nov 2025 Business Unit: Nina Hotel Tsuen Wan West, HK Company: Chinachem Group Job Responsibilities Assist the Front Office in all aspects of the department and ensure company policies and service standards are followed. Manage the performance, productivity, and development of all Front Office supervisory level staff. Provide leadership support for...

Be among the first 25 applicants. Date: 22 Nov 2025 Business Unit: Nina Hotel Tsuen Wan West, HK Company: Chinachem Group Responsibilities Assist the Front Office in all aspects of the department and ensure company policies and service standards are followed. Manage the performance, productivity, and development of all Front Office supervisory level staff....

Qualifications, Experience & Personal Qualities: Degree or Diploma or above in Hotel Management. Preferred with relevant working experiences in the hotel industry. Minimum of 8-year previous proven leadership experience in hotel industry. Good communication and interpersonal skills. People & guests service oriented. Proficiency in written and spoken English,...

A fast-growing fintech firm in Hong Kong is seeking a professional Front Desk Receptionist to be the face of the company. This role requires managing walk-in visitors, handling incoming calls, and supporting administrative tasks. The ideal candidate holds a Higher Diploma, is fluent in Mandarin and has a strong service mindset. The role offers a competitive...

Date: 22 Nov 2025 Business Unit: Nina Hotel Tsuen Wan West, HK Company: Chinachem Group Job Overview Primarily supervises front office team members to ensure efficient and smooth operations for producing excellent feedback and guest satisfaction. Always ensure outstanding customer care, and maintains a friendly, cheerful, and courteous demeanor at all times....

A unique sports & wellness destination in Sai Kung is seeking a Guest Services Manager to oversee Front Office operations and lead teams in delivering high-quality services. The ideal candidate will possess a higher diploma in Hospitality and at least 6 years of relevant experience, with excellent English and Chinese language skills. This role requires a...

Responsibilities Overall control and daily operations of Front Office, including Guest Services and Concierge during overnight shift Lead the teams to deliver quality and professional services Work with internal and external parties to ensure high quality of service is delivered Develop team members in guest relationship management Supervise the appointed...