Service Manager(35K)
1 week ago
Sales / CS experience in medical equipment/ healthcare device. 7 years of experience in service function Dynamic culture Our client is looking for Service Manager. Job responsibilities: Owner of the Service team P&L. Responsible for HK service team management and development. Plan and manage all the service processes to deliver timely and efficient service to ensure high customer satisfaction. Take care of the local OPEX management to make regional service revenue contribution. Lead Service Team in driving customer after sales excellence by prompt installation and troubleshooting reaction time, having high First-time fix rate, good customer satisfaction, and execute on-time planned PM. Drive service support and customer management. Ensure that the processes are defined, understood and applied by the team members in order to be in compliance with country and US legal obligations and Sarbanes-Oxley. Plan FSE training and responsible for the technical development for the whole team. Spare Parts Management - Inventory management of local stocks hubs with the objective of utilising the most efficient services & best working practices to minimise logistics costs. Lead after-sales with service planning, service revenue forecast, warranty reporting and etc. Ensure achievement of quantitative and qualitative external customer satisfaction goals in order to meet excellent service quality. Own and drive the strategic resources planning and talent development for the service team. Job requirements: Minimum 7 years of experience in service function with at least 2 years’ experience team management. BS Degree in business or relevant major. Good language skill in both English and Experience in a sales & service organization, especially in medical device, life science instrument, and healthcare equipment industry. Ability to motivate, provide leadership and a participative organizational climate to selectively attract and retain professional staff. Mindset to continuously improve processes. Ability to analyze complex business issues and isolate root causes and work towards a simpler and more efficient process. Service minded. A good team player with excellent communication and interpersonal skills. ERP knowledge, preferably SAP plus Microsoft office tools. Awareness for compliance. Willing to travel. #J-18808-Ljbffr
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CSM Client Services Manager
6 days ago
Kowloon, Hong Kong SAR China Manpower Services (Hong Kong) Limited Full timeCSM Client Services Manager (Global Bank, up to $28K - 35K++ per mth) Job Summary Support the Senior Branch Operation & Service Manager and Relationship Manager in achieving or surpassing business targets by overseeing daily operations for Priority Banking customers, ensuring strict compliance with office policies, branch controls, and operational...
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Customer Relationship Manager
1 week ago
Kowloon, Hong Kong SAR China Success International Company Full timeCustomer Relationship Manager (22-35K) Welcome Fresh Grad Location: Tsim Sha Tsui Salary: Negotiable (22-35K) 5 Days work Mentorship program will be offered to newcomers Medical and life insurance offer Bonus offer including Quarterly, Year-ends and Performance bonus Job Highlights We are a reputable local Bank in Hong Kong looking for a customer...
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Program Manager
1 week ago
Kowloon, Hong Kong SAR China ManpowerGroup Greater China Hong Kong and Macau Full timeNGO/EDU experience 5 years of experience in service function Dynamic culture Our client is looking for Program Manager (35K -50K) (NGO/ Education). Job responsibilities Monitor and evaluate effectiveness and impact of activities and identify improvement opportunities throughout the project. Develop regular reports that capture project progress and impact,...
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Kowloon, Hong Kong SAR China WallStone Partners & Company Limited Full timeCustomer Relationship Manager/ Trainee – Branch (35K-80K) Join an intensive on-the-job training program to become a professional Relationship Manager in branch banking. Support the branch team in engaging high-net-worth clients and developing long-term relationships. Learn to conduct financial needs analysis and offer tailored wealth solutions, including...
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Senior HR Officer
1 week ago
Kowloon, Hong Kong SAR China KOS International Limited Full timeSenior HR Officer (2-3month contract, up to $35k) Responsibilities Accurately and efficiently process payroll, ensuring timely and compliant tax reporting according to Hong Kong employment law. Manage the seamless implementation and administration of all mandatory government benefits and company-provided supplementary benefits for Hong Kong employees. Serve...
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Kowloon, Hong Kong SAR China KOS International Limited Full timeMortgage Sales Specialist (banking, up to 35k) Expand the Bank's mortgage lending business by securing referrals from property agencies and solicitors' firms, as well as participating in on-site sales initiatives. Independently manage mortgage application documentation and submit it for credit assessment in accordance with the Bank's mortgage guidelines and...
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Assistant Account Manager/Account Executive
1 week ago
Kowloon, Hong Kong SAR China Gemini Personnel Limited Full timeAssistant Account Manager/Account Executive (upto HK$35K/mth) Our client who is in the Food Wholesalers Industry, is looking for an energetic, outgoing sales and account servicing calibre to liaise with hotel chain & restaurant clients. Responsibilities: Account relationship building and clients management to ensure the standard level of satisfaction and...
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Account Executive
1 week ago
Kowloon, Hong Kong SAR China Gemini Personnel Limited Full timeA leading recruiting firm in Hong Kong is seeking an Assistant Account Manager/Account Executive to manage relationships with hotel and restaurant clients. The ideal candidate has a Diploma/DSE and experience in the frozen meat/seafood wholesale industry. Strong organizational skills and proficiency in English and Mandarin, with Cantonese fluency required....
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Wealth Relationship Manager Trainee
1 week ago
Kowloon, Hong Kong SAR China WallStone Partners & Company Limited Full timeA leading financial services firm in Hong Kong is seeking a Customer Relationship Manager/Trainee to join their intensive training program. The role involves engaging high-net-worth clients, conducting financial needs analysis, and offering tailored wealth solutions. Candidates without prior branch experience are welcome, with training provided. Strong...
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Mortgage Service Officer
1 week ago
Kowloon, Hong Kong SAR China Success International Company Full timeLocation: Tsim Sha Tsui Salary: Negotiable (24-35K) Work schedule: 5 Days per week Benefits: Mentorship program for new employees, Medical and life insurance, Quarterly, year-end and performance bonuses Job Highlights We are a subsidiary of a reputable local bank in Hong Kong and are looking for a Mortgage Service Officer. Excellent career progression...