Bilingual Insurance Customer Service Specialist

A customer service provider in Hong Kong is seeking candidates for a role requiring expertise in handling calls and resolving customer issues. The ideal candidate will have a bachelor's degree, at least 1-2 years in customer service, and fluency in Cantonese, English, and Mandarin. The role focuses on improving customer engagement and providing timely...

A recruitment service provider is looking for a Customer Services Officer in Hong Kong. This role requires handling calls, resolving customer issues, and providing support in an insurance setting. Candidates should have a Bachelor's degree and 1-2 years of customer service experience. Proficiency in Cantonese, English, and Mandarin, along with good...

A leading healthcare provider in Hong Kong is seeking a Customer Service Advisor for the Claims Enquiry Call Center. Responsibilities include delivering pre-authorization results and addressing member enquiries regarding claims. Candidates should possess a Bachelor's degree and at least 2 years of customer service experience, ideally in the insurance...

A leading recruitment firm in Hong Kong is seeking a Customer Services Officer in the insurance sector. This position involves handling calls, resolving customer issues, and providing comprehensive service to enhance customer engagement. Ideal candidates will possess a bachelor's degree, relevant experience in customer service and the insurance industry, and...

A global health insurer is seeking a Senior Officer for Customer Engagement in Hong Kong. The role involves handling customer service queries, verifying policy coverage, and collaborating with internal teams. Candidates should have a tertiary degree and at least 5 years of experience in customer service, preferably in insurance. Excellent communication...

A leading life insurance provider in Hong Kong is seeking a Senior Officer / Officer for Customer Services. This role involves handling customer enquiries and complaints through various means, providing service to policyholders and distributors, and making follow-up calls. Candidates should have 2-4 years of experience in customer service, preferably within...

Customer Service Officer / Customer Relationship Specialist (Labels) Establish and maintain good relationship with customers by provision of one-stop quality service. Pro-actively follow up the order status with customers, handle customers' enquiries and provide after-sales service to meet customers' satisfaction. Liaise with customers on Sample Development....

An international insurance company is seeking a talented Customer Service Advisor (Call Centre) in Kowloon, Hong Kong. This role involves handling customer inquiries and complaints, maintaining customer relationships, and making outbound calls for follow-up. Candidates should have a full HKDSE/HKCEE certification and relevant customer service experience....

Perform insurance sales activities including but not limited to knowing your clients, product matching and selling, after sales services, renewal and claims follow-up for new business and retain existing insurance clients for the bank as well; Work with RMs to explore and develop business opportunities of bank clients for achieving bank assigned KPIs;...

A prominent dining service company in Hong Kong seeks a Customer Service Officer to manage customer inquiries and support marketing efforts. This position emphasizes strong communication skills, the ability to multitask, and marketing knowledge. Candidates should be university graduates fluent in English and Chinese. The role offers an opportunity to work in...