Bank of Communications
2 days ago
- Handle customer complaints and feedback in adherence to internal and regulatory requirements
- Carry out investigation and follow up actions to solve the issues in a timely and professional manner, as well as recommend ways to improve service quality and customer experience
- Degree holder or above or equivalent qualifications at HKQF level 5
- Minimum 3 years’ experience in complaint handling
- Sound knowledge of banking products and operations
- Excellent communication skills with good EQ and problem solving ability
Candidate with more experience will be considered as Manager, Customer Experience
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hong kong, Hong Kong SAR China Bank of Communications Co.,Ltd. Full timeManager, Acquisition and Channels Management (Credit Card) Bank of Communications (Hong Kong) Limited (“Bank of Communications (Hong Kong)”) is a wholly owned subsidiary of Bank of Communications Co., Ltd., which provides personal banking, corporate banking and private banking services through 43 outlets, 4 business services centres and its private...
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Bank of Communications
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hong kong, Hong Kong SAR China Bank of Communications (Hong Kong) Limited Full timeIn pursuit of future growth, Bank of Communications (Hong Kong) Limited is looking for a sophisticated team of Business Services (SME) specialists. The program will enable high-calibre individuals to develop and pursue the career ladder in our SME Banking. Requirements: Degree holder in Business Administration or related disciplines or equivalent...
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Bank of Communications
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hong kong, Hong Kong SAR China Bank of Communications (Hong Kong) Limited Full timeBank of Communications Co., Ltd. Hong Kong Branch is devoted to nurturing our next generation of leaders with all-round management skills. The Officer Trainee Programme (E-Banking) has been launched to provide rewarding career prospects and tremendous personal growth opportunities comprising specialized training in E-Banking, Digital Innovation, and Digital...
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hong kong, Hong Kong SAR China Bank of Communications Co., Ltd. London Branch Full timeJob Responsibilities Responsible for providing overall administrative support to the corporate banking business. Coordinate with corporate clients and handle inquiries to assist the relationship management team. Handle corporate account opening, remittance, anti-money laundering, and ensure daily operations are in compliance. Minimum Requirements Degree...
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Bank of Communications
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hong kong, Hong Kong SAR China Bank of Communications (Hong Kong) Limited Full timeResponsibilities: Supervise and support the routine operations of branches to ascertain adherence to proper procedures. Engage in sales activities for promoting consumer banking products to prospective clients. Requirements: Degree holder or equivalent qualification at HKQF level 5. Minimum 3 years’ branch operations experience and at supervisory level...
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Bank of Communications
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hong kong, Hong Kong SAR China Bank of Communications (Hong Kong) Limited Full timeResponsibilities: Manage daily branch operations in small to medium-sized branch office. Facilitate customer relationship management and branch’s financial services as provided to customer in achieving bank’s sales targets. Monitor and motivate a team of staff in providing retail banking services. Requirements: Degree holder or above in Business...
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Bank of Communications
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hong kong, Hong Kong SAR China Bank of Communications (Hong Kong) Limited Full timeBank of Communications Co., Ltd. Hong Kong Branch is devoted to nurturing our next generation of leaders with comprehensive management skills. Our Officer Trainee Programme in Private Banking Services focuses on operations, investment, and product offerings. This programme provides rewarding career prospects and significant personal growth opportunities...
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hong kong, Hong Kong SAR China Bank of Communications Co., Ltd. London Branch Full timeJob Responsibilities Supervise the operational procedures on corporate account opening, remittance, anti-money laundering and ensure the daily operations are in compliance. Responsible for handling daily transactions in the corporate banking business. Minimum Requirements Degree holder or equivalent qualifications at HKQF level 5. Minimum 3 years’ banking...
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hong kong, Hong Kong SAR China Bank of Communications Co., Ltd. London Branch Full timeDevelop business opportunities with potential and existing corporate clients to meet the performance targets, as well as manage to provide customized financial services to corporate clients. Coordinate business projects including IPO one-stop financial service, cross-border financial solutions, investment banking solutions, and other corporate banking...
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hong kong, Hong Kong SAR China Bank of Communications Co., Ltd. London Branch Full timeCarry out the routine and special audits on the Bank’s business and operation functions Promote continuous improvement of the internal controls across the Bank Degree holder or above in Accounting, Business Administration or Banking & Finance or equivalent qualifications at HKQF level 5, with full membership of HKICPA or equivalent qualification is...
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Bank of Communications
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hong kong, Hong Kong SAR China Bank of Communications (Hong Kong) Limited Full timeJob Responsibilities To achieve mortgage sales targets by establishing good relationships with business partners such as property agencies. Minimum Requirements Degree holder or above or equivalent qualification at HKQF level 5, with a minimum of 3 years’ experience in generating mortgage lending business in the banking industry. Passes in MPF, Insurance,...
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hong kong, Hong Kong SAR China Bank of Communications Co., Ltd. London Branch Full timeJob Responsibilities Develop and maintain customer relationships with corporate clients, preferably with companies listed on the HK and Shanghai Stock Exchanges. Explore new business opportunities and actively participate in the marketing and selling of the bank’s corporate financial services in the areas of corporate lending, structured transactions,...
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Bank of Communications
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hong kong, Hong Kong SAR China Bank of Communications (Hong Kong) Limited Full timeResponsibilities: Perform daily securities position reconciliation, ensuring client positions correctly reflect external records. Ensure system exceptions are identified and liaise with internal and external clients to ensure any discrepancies are resolved in a timely manner. Daily review of clearing house and central depository’s long and short balances....
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hong kong, Hong Kong SAR China Bank of Communications Co., Ltd. London Branch Full timeJob Responsibilities Develop and maintain customer relationships with corporate clients, preferably with companies listed on the HK and Shanghai Stock Exchanges. Explore new business opportunities and actively participate in the marketing and selling of the bank’s corporate financial services in the areas of corporate lending, structured transactions,...
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hong kong, Hong Kong SAR China Bank of Communications Co.,Ltd. Full timeECF achievement is a definite advantage Perform settlement payments and receipts Experience with Equity Swaps is preferred Logical and systematic thinking Proficient in MS Excel, MS Word, and MS Access Lead and manage the settlement department Bachelor's or Master's degree in Finance or related disciplines Excellent command of English and Chinese Fluent in...
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hong kong, Hong Kong SAR China Bank of Communications Co., Ltd. London Branch Full timeJob Responsibilities Develop and implement IT security control reviews and settings for banking systems to ensure appropriate controls are in place and in adherence to IT security policy and standards. Evaluate, identify and mitigate new IT security threats, and enhance the bank's IT security initiatives. Manage the implementation of IT security policies in...
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Bank of Communications
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hong kong, Hong Kong SAR China Bank of Communications (Hong Kong) Limited Full timeJob Responsibilities Lead the teams to drive the customer experience journey with retail banking & card operations, AML & related system development according to the latest market trends and business development needs. Formulate and deliver strategies and annual business plans to support the bank’s overall business goals and directions. Develop and...
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hong kong, Hong Kong SAR China Bank of Communications Co., Ltd. London Branch Full timeJob Responsibilities Develop and maintain customer relationships with financial institutions, including bank and non-bank institutional clients. Explore new business opportunities and actively participate in the marketing and selling of the bank’s financial products in the areas of lending, structured transactions, syndication, treasury, trade financing,...
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hong kong, Hong Kong SAR China Bank of Communications Co., Ltd. London Branch Full timeResponsible for trade verification and operation support of various treasury products Assist in collateral management by preparing relevant reports, monitoring the status of margin calls, and preparing collateral movement for certain products Assist in transaction reporting according to regulatory requirements Participate in systems development and testing...
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hong kong, Hong Kong SAR China Bank of Communications Co., Ltd. London Branch Full timeJob Responsibilities Perform DCM execution and syndicate function, and carry out credit approval and documentation. Advise clients on appropriate debt capital structures and supervise the entire execution process. Work closely with internal and external partners in order to ensure smooth and timely executions. Minimum Requirements Degree holder in Finance /...