Technical Support Engineer
5 days ago
Technical Support Engineer , ServiceNow (Contract) Our client, a well‑known financial services institution, is seeking a ServiceNow Support Engineer to join on a 12‑month renewable contract. Responsibilities of the Role: Triage, troubleshoot, and resolve ServiceNow‑related incidents and requests (ITSM: Incident, Request, Problem, Change). Provide end‑user support and escalate to L3/engineering when needed. Monitor queues, prioritize tickets, and maintain clear, compliant ticket updates. Perform routine admin tasks: user & group management, roles/ACLs, catalog items, UI policies, business rules, client scripts. Manage update sets, test/validate changes, and support platform upgrades/patches. Maintain reports/dashboards and Performance Analytics for service metrics. Operate within FS controls: access management, audit trails, segregation of duties, and production change controls. Ensure practices align with ITIL and internal risk/compliance standards. Requirements of the Role: Bachelor's degree in Computer Science, Information Technology, or related field. Minimum 5 years of experience Technical Support/Service Desk/Platform Support, with hands‑on ServiceNow experience. Solid knowledge of ITSM processes and ServiceNow administration. ITIL Foundation certification preferred; ServiceNow CSA (Certified System Administrator) is an advantage. Proficient in both spoken and written English and Chinese. #J-18808-Ljbffr
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hong kong, Hong Kong SAR China Technology Excellence Technical Lead Engineer Full timeTechnology Excellence Technical Lead Engineer Technology Excellence Technical Lead Engineer View all jobs Add expected salary to your profile for insights Main Content Technology Excellence Technical Lead / Engineer, Information Technology Group Responsibilities Agile Project Leadership Act as Scrum Master: Facilitate Agile ceremonies, manage backlogs, and...
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hong kong, Hong Kong SAR China Technology Excellence Technical Lead Engineer Full timeA technology company in Hong Kong seeks a Technical Lead Engineer to lead AI-related projects, focusing on technical development and system architecture. Candidates must have at least 10 years of experience and proficiency in cloud platforms and containerization. This is a collaborative role requiring strong communication skills and an ability to engage...
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Technical Support
1 day ago
Hong Kong Island, Hong Kong SAR China CL Technical Services Ltd. Full timeTechnical Support / System Engineer (Lotus note, Gov't project, over $40K) Responsible for the implementation and rollout of the platform. Perform troubleshooting, rectifying and resolving programming problems when incidents occur, and writing program scripts. Assist in supporting critical Notes Email System and Windows Active Directory service. Higher...
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Technical Support Engineer
1 week ago
Hong Kong Island, Hong Kong SAR China Options Technology Full timeJoin to apply for the Technical Support Engineer role at Options Technology 5 days ago Be among the first 25 applicants Join to apply for the Technical Support Engineer role at Options Technology Location: Hong KongSalary: CompetitiveJoin our team of expert engineers in the Options Support Team!Working for OptionsDeveloping and engaging our people is a...
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Technical Support
1 week ago
Hong Kong Island, Hong Kong SAR China GK8 by Galaxy (Nasdaq: GLXY) Full timeTechnical Support & Implementation Engineer, APAC GK8 is seeking a talented Technical Support & Implementation Engineer to join our global team, supporting our activities across Asia. You will play a key role in providing expert customer success and post-sales support, while also participating in pre‑sales discussions and demonstrations. The role combines...
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Engineer, Technical Support
1 week ago
Hong Kong Island, Hong Kong SAR China AVI-SPL Asia Pacific Full timeAbout Us AVI-SPL is a digital enablement solutions provider that transforms how people and technology connect to elevate experiences, create new value, and enable organizations to thrive and grow. We are the largest provider of collaboration technology solutions, which include our award‑winning managed services. Our highly certified industry experts and...
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Technical Support Engineer
2 weeks ago
Hong Kong Island, Hong Kong SAR China EDPS Systems Limited Full timeA well-established construction firm in Hong Kong is seeking a Technical Support Engineer to provide 1st and 2nd level support within their growing team. Responsibilities include troubleshooting network and application issues, ensuring optimal functionality for users. The ideal candidate will have at least 1 year of technical support experience, a positive...
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Technical Support Engineer
1 week ago
Hong Kong Island, Hong Kong SAR China ConnectedGroup Full timeTechnical Support Engineer, ServiceNow (Contract) Our client, a well-known financial services institution, is seeking a ServiceNow Support Engineer to join on a 12-month renewable contract. Responsibilities Triage, troubleshoot, and resolve ServiceNow-related incidents and requests (ITSM: Incident, Request, Problem, Change). Provide end‑user support and...
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Hong Kong Island, Hong Kong SAR China CL Technical Services Ltd. Full timeA leading technical services company in Hong Kong is seeking a competent Technical Support Officer to administer Microsoft 365 services and manage virtual machine infrastructure. You will be responsible for supporting services like Exchange Online and Teams, deploying virtual machines, and ensuring optimal performance. Candidates should have at least 3 years...
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Technical Support Engineer
2 weeks ago
Hong Kong Island, Hong Kong SAR China EDPS Systems Limited Full timeTechnical Support Engineer (YL- ) Our client, a well-established construction firm, is currently seeking a skilled Technical Support Engineer to join their growing team. This is an excellent opportunity for a motivated professional to contribute to a dynamic environment and support the company’s expanding operations. Responsibilities Provide 1st & 2nd...