Assistant HR Manager

6 days ago

Kowloon, Hong Kong SAR China HKT Services Limited Full time

Job Overview We are seeking a proactive and analytical Assistant HR Manager (HRBP) to join our team. In this role, you will serve as a trusted partner to business units, providing comprehensive HR support and assisting senior management in driving HR solutions aligned with the BPO industry’s characteristics and business strategy. Key areas covered include talent acquisition, performance management, employee relations, compensation & benefits, training & development, and organizational development. Key Responsibilities Talent Strategy & Business Partnership : Assist senior leaders in implementing group vision, values, and global HR strategies while integrating BU business objectives. Collaborate closely with business leaders to understand operational needs, enhance employer branding, and attract high-quality talent. Talent Acquisition & Deployment : Manage end-to-end recruitment processes, develop hiring plans based on business demands, and oversee all stages from requirement confirmation to offer acceptance to ensure recruitment outcomes meet business expectations. Performance & Talent Management : Drive the execution of GHR performance management processes, including performance appraisal, compensation review, and succession planning. Provide professional advice to business managers on performance management and team development. Employee Relations & Compliance : Handle employee concerns, grievances, and disciplinary matters with professionalism and impartiality. Ensure all HR operations comply with corporate policies and local Hong Kong employment regulations. Compensation, Benefits & Data Analysis : Support market research on compensation and benefits trends, and assist in designing pay structures for new projects. Leverage HR data analysis to deliver valuable insights and support BU decision-making. HRIS & Process Improvement : Utilize corporate HR systems (e.g., SF) and related tools to efficiently manage data, generate reports, and prepare presentation materials. Continuously review and improve HR processes to enhance team operational efficiency. Project Management & Team Support : Participate in or lead specific HR projects. Provide guidance and supervision to other HR team members as needed. Qualifications Bachelor’s degree or higher in Human Resources, Business Administration, or a related field. Minimum 5 years of experience as an HR Business Partner (HRBP) in a multinational or complex organizational setting, with the ability to handle full HR modules independently. Experience in the BPO or customer service industry is preferred. In-depth knowledge of Hong Kong’s Employment Ordinance and related HR regulations, with solid practical experience in employee relations, performance management, talent acquisition, and compensation & benefits. Strong analytical skills with the ability to translate data into actionable insights and recommendations. Experience with HRIS is an advantage. Excellent communication and interpersonal skills, with strong written English and verbal fluency in Cantonese, Mandarin, and English. #J-18808-Ljbffr

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